160 likes | 365 Views
Catalog Industry Update. Tom Foti David Mastervich April 14, 2010. Catalog Industry Update. Agenda Background Product Challenges 2010-2011 Initiatives. Background. Product Performance $5.1 Billion Std. Flats/Carrier Route (~60% catalogs) 31% decline in volume since 2007
E N D
Catalog Industry Update Tom Foti David Mastervich April 14, 2010
Catalog Industry Update Agenda • Background • Product Challenges • 2010-2011 Initiatives
Background Product Performance • $5.1 Billion Std. Flats/Carrier Route (~60% catalogs) • 31% decline in volume since 2007 • 2006/2007 price increase • Ongoing economic recession • Accelerated migration to web • 2010 YTD • Still in decline • Slightly below plan • 12% below SPLY 2007 2008 2009 2010
Background Recent Activities • USPS & Industry Collaboration • Dedicated Catalog business team • Operational and Cost Containment Activity • Product Development Activity • Growth Opportunities • 2009 Summer Sale
Product Challenges • No identification of catalogs • Cost coverage challenges • Standard Flats = 82% • Carrier Route = 145% • Standard Flats & Carrier Route = 102% • Product Elasticity • Competing market forces: • Customer need to control price • USPS need for revenue • USPS need (& regulatory requirement) to cover costs
2010 – 2011 Initiatives USPS Catalog Priorities • Identify and manage catalogs as single product • 2011 price change strategy • Operational cost saving initiatives • Incentive programs • Marketing opportunities • 2012 and beyond pricing and product strategies
2010 – 2011 Initiatives Identify and manage product as single product • Finalize definition of catalog • Build capability to identify catalog on mailing statement and in PostalOne • Combine Standard Flats and Carrier Route products • Creates more accurate representation of the product and use of product • Maintain existing price structures • Maintain existing makeup requirements • Aligns products with future FSS optional preparation
2010 – 2011 Initiatives 2011 Price Change Strategy • Recognize immediate financial organizational need to generate revenue • Working with industry to gain better understanding of product price elasticity • Strategy to address cost coverage issue with Standard Flats
2010 – 2011 Initiatives Operational Cost Savings Initiatives • FSS Implementation • Operational FSS Mail Preparation • Distribution productivity improvements • Implementation of mixed-class comail • Identify and implement other preparation and process improvements
2010 – 2011 Initiatives Incentive Programs • 2010 Summer Sale • 5-Month program: June – October 2010 • Sale period: July – Sept • Control months: June & October • Discount on incremental Standard Mail letters and flats volume above threshold • Customer threshold = SPLY volume + 5% • Discount = 30% • Downward adjustment if June & October volume is below threshold
2010 – 2011 Initiatives Incentive Programs • Proposed Weight Based Catalog Incentive • Discount available only to those who meet/exceed volume threshold • Enables catalogers to increase page count without increasing postage • More pages => more sales = > better ROI and new customer names • Larger books are attractive to titles who need to feature a wider breadth of assortment • Catalogers indicate that merchandise assortment and relative space should drive page counts • Limited increased USPS operational costs
2010 – 2011 Initiatives Incentive Programs • Catalog Weight Based Incentive example:
2010 – 2011 Initiatives Incentive Programs • Evaluate Potential Future Incentives • Volume growth • Volume commitment • Prospecting • Fulfillment • Total customer value
2010 – 2011 Initiatives Marketing Opportunities • Catalogs and E-tailing…reaching customers beyond the web • Target 35,000 pure-plays e-tailers (revenues > $3 million) • Business has grown without benefit of the mail • Many have “hit a wall” • Hungry for new growth solutions • Multi-channel strategy for multi-channel world • Ultimately adds names to the 12-month file • Develop strategies to use usps.com to promote catalogs
2010 – 2011 Initiatives 2012 and beyond product and pricing strategies • FSS Impacts • Pricing and preparation in FSS zones • Pricing and preparation in non-FSS zones • Catalog product • Mixed product opportunities • Product cost coverage strategy