SXSW 2017 Key Trends & Takeaways

1. #techhumanized

2. This once again reminded me that SXSW, like no other event in the world, focuses more on generating discussions on global problems and challenges, rather than the latest trends or premieres of new products. Introduction Another edition of SXSW went down in history. Even though this has been my fourth consecutive participation in this conference, I have to admit that this year’s trip was the most successful. Out of all the SXSWs which I’ve participated in, this was the most specialized and horizontally developed event – issues concerning a few dozen leading areas of life, have been discussed. Starting with genetics, through nanotechnology, flagrant social problems, up to the most promising new technologies. The level of knowledge presented by the speakers was so high, that at moments I’ve felt as if taking part in a medical symposium, while at other times as if at a conference concerning the future of transport or the development of artificial intelligence. SXSW is no CES or Cannes Festival. Perhaps the scale is similar, but there is definitely no glitz here. The strength of this event lies in the people – the best experts in their fields, which in these numbers are difficult to find anywhere else in the world. It is precisely them who, together with the participants (I love the lines to the microphone during Q&A sessions), in March make Austin the best place to talk about what forms and changes the surrounding world. The 2014 edition concerned the post-Snowden world, 2015 – the future of VR, 2016 has been dominated by storytelling. In 2017 the brands have looked critically and with concern (the development of AI) at the role of technology in our lives. “Just because it’s really cool and interesting doesn’t necessarily make it important” – the words of Bruce Sterling, a futurist and an icon of SXSW, constitute a perfect summary of this year’s edition and its main subject. Let the keynote speech by Jennifer Doudny serve as an example of the interdisciplinary character of SXSW’17. The co-creator of CRISPR-CAS9 delivered her speech at the largest conference hall, which was completely full, and talked in great detail about editing human genes. 2 #techhumanized Photo: fubiz.net

3. Intelligent Future Photo: Materiały własne

4. Intelligent Future Already today AI impacts many fields of our lives. IBM, in its Cognitive House, has assured us about it for the second year in a row. As IBM’s Phil Gilbert stated “cognitive technology will be included in everything that surrounds us. From predictive medicine, through support in fighting hate speech on the Internet, up to taking advantage of it in terms of economy or managing decision- making in companies”. All that within 2-5 years. The development of AI (Artificial Intelligence) was definitely the leading subject of this year’s edition. Both in terms of discussing the possibilities which are made available by machine learning and advanced algorithms, but also the areas of restrictions, control, and ethics. According to the futurologist, Bruce Sterling, the development of AI is so rapid that it may soon leave us all without jobs (“or even life”). The overtone of the AI session was – thankfully – coherent and optimistic: a completely new era lies before us, and now is the time to speak and develop uniform formal and ethical forms of designing solutions, supported with intelligent algorithms. There is much to gain. In many fields we already see human limitations, and that is where AI may extend our capabilities (the so called Augmented Intelligence). Examples? Medicine, law, economy, information, insurances. In contrast to previous years, much has been said about the rules which should be applied in terms of the development of machine intelligence, manner of designing interactions with technology, and the models of ethical norms which we should apply to self-learning devices. All that to meet the worst future scenarios described by futurists, and the multibillionaires from Silicon Valley. The impact of AI on the entire labor market has been widely commented – much has been said about the advantages and disadvantages of tests and implementing the BIG (Basic Income Guarantee). Programmatic advertising (purchased by algorithms) also received its share of negative feedback, for displaying its creative with inappropriate films. What values will we transfer to the AI is going to be decided in the next few years. This stage can not be marginalized. Using AI in predictive medicine may save as much as 20% of the country’s expenses on healthcare. 4 #techhumanized Photo: fubiz.net

5. Computers! We Need To Talk! Photo: dion gillard /Flickr CC/

6. Turning towards the direction of the voice as an interface, which will connect us with technology, has been stressed out multiple times during panel discussions. Some lecturers even claimed that in the following years, verbal communication will substitute 
 touch screens and panels (until displacing them completely). In terms of the best implementations, the dominating ones were of 
 course those taking advantage of Alexa – Amazon’s system of voice control (integrations with cars, the beginnings of using in 
 E-Commerce). A solution functioning in the state of Georgia has also attracted special attention – blind people may call a special phone number and talk to a bot, which reads the content of almost any website to them. Computers! We Need To Talk! In 1994 machines which were supposed to interpret human language, were wrong in almost 100% of the cases. In 2013 the error rate was at 23%. Experts in terms of NLP (Natural Language Processing – a technology for processing natural language by computers) assume that in 2017 machines will be able to correctly analyze the words spoken to them, in 94% of the cases. The advancement in this field has been extraordinarily rapid, and everything points to the conclusion that we will be speaking much more to the surrounding machines, in the years to come. Despite the fact that it is just the beginning of our talks with technology, it is worth to remember that their advance form is “just around the corner”. The market of voice devices will be worth 40 billion USD in the year 2020, at which the Echo assistant from Amazon is going to reach the value of 10 billion. An example of usage in the next few years? A combination of an advance machine intelligence and verbal communication in the form of a device which understands the context of our statements in 100%, thus answering our questions even more precisely. Even though a factual or at least a smooth talk with assisting devices such as Google Home or Amazon Echo is today still far ahead of us, their presence in our homes constitutes a training for the creators of this technology, allowing them to implement improvements in terms of Human 2 Machine communication. Whereas, as users, we learn how to talk to machines – we’ve never done it before. 65% of Amazon Echo users have conducted a purchase using their voice at least once, and 85% of them repeat the process. 6 #techhumanized Photo: fubiz.net

7. Health Powered By Tech Photo: Caroline Davis2010 /Flickr CC/

8. Health Powered By Tech Joe Biden, the former vice president of the United States of America, during his speech talked about the research aiming at developing the cure for cancer (the value of the project is about 6,3 billion USD), while Jennifer Doudny’s lecture attracted such crowds that the line to the entrance went through two entire floors of the congress center. After the heavily-technical presentation by the co-author of the CRISPR-CAS9 method, one of the most frequent questions was the one concerning the possibility to “design children” in the future, in accordance with the parents’ wish, with the use of precise gene editing. Doudny ruled out a dystopian vision, at least for some time (“We are not even close to that”), implying however that the discussion concerning ethics of gene editing should already be happening, concerning the rapid advancements in this field. The fields of medicine and health supported by technology, are those which over the last few years grew the fastest at the SXSW. This time they were among the leading topics, including as many as 70 presentations and discussions during which talks were carried out for example in terms of using VR and gaming (sic!) in medicine, extending life, the technology of editing genes, and of course using AI. Using Artificial Intelligence is the main topic in contemporary medicine, an example of which is taking advantage of the IBM Watson to analyze immense sets of data in order to make better and quicker conclusions, as well as to carry out more precise medical diagnoses. Ginni Rometty (CEO IBM), whose presentation has been especially enthusiastically received by the audience, during her speech has talked about the cognitive technology and the future of medicine. This year’s SXSW stands also for a few interesting innovations: * Medici – named as “The WhatsApp of the medical industry” The app allows to talk directly with doctors of many specialities 
 * Habit – a service of a 100% personalized dietary plan, which development starts with a test and analysis carried out with the use of the Test Kit – a set designed to take samples from the patient * Sleepwise – a sleep tracker from Panasonic, which after gathering and analyzing data, impacts other devices in the household, which create the user’s (often bad) habits (late sleep / too much screen and “blue light”, etc.) In turn, Jamie Metzl has stressed out the important role which IVF (In-Vitro) and CRISPR-CAS9 biotechnologies will soon play in the field of human genetic augmentations. In his opinion, genetic engineering with each year brings biotechnology closer to IT. 8 #techhumanized Photo: fubiz.net

9. Near Smart Mobility Photo: Ford Company

10. -BMW - the brand has added an additional 40 000 drivers to Reach Now, its car-sharing platform developed inter alia in Seattle, Portland, and New York (Europe is included in its plans). -Audi - works on including following cities in its Unite service, which allows to rent cars (a disadvantage: only Audi) to closest friends, when the vehicles are not used (90% of the time cars are parked at parking spots) -Mercedes - has created the Croove platform, which allows private car-sharing, for the time being only within Munich. The main advantage: everyone can join the program, regardless of the brand of the owned car. Near Smart Mobility It won’t be a surprise for anyone, that the topic of autonomic vehicles was discussed very often during panels concerning mobility and motorization. Since almost every manufacturer in the automotive industry is currently working on such a vehicle, it was obvious that this would find its reflection at the SXSW. We can expect to find self driving cars on the roads much more often, somewhere around 2020-2022 (that’s what most producers declare), which the hosts of this event took into consideration, focusing on subjects in a little less distant time perspective. Who will win? A company, not necessarily mentioned above, which will offer the best platform, combining many forms of public transport in one ecosystem. Ford is on the right track to doing so. The company has adopted a long-term strategy of designing transportation solutions for cities, which was mentioned by Bill Ford during an interview which took place at the SXSW. In his opinion the future of public transport lies within the Dynamic Shuttle model, which will be implemented faster by truly automotive brands, and not auto-tech ones (Uber, Google). The main idea of the “Mobility” path was how cities should create their infrastructure – ready for the not too distant future, but at the same time allowing to move more efficiently through the busy centers today. The main conclusion - improving communication in any possible way, is the direction followed by most players in the automotive industry: -Ford - out of all the brands it acts in the most comprehensive manner, developing a coherent platform, simplifying diversified, modal, and comfortable traveling, including almost all known means of transport. In India and Africa, Ford is carrying out works in terms of monitoring traffic in order to increase the numbers of medicine and water transports. 10 #techhumanized Photo: fubiz.net

11. Social Impact Photo: Materiały własne

12. Social Impact At the same time, it was often stressed out that the technological industry possesses the right tools to fight this dangerous phenomenon, and has to react to it in a decisive manner. The number of social topics discussed at the SXSW, has confirmed my opinion that this event evolves in the direction of a one which reacts and comments on the changes undergoing in the world, regardless of the area of life. The new president appearing this year in the White House, also had quite an impact on this year’s edition. The background of most panel sessions included a motif titled “Tech in Trump Era”, although the election results were also discussed in the context of workplace quotas, gender equality, the reliability and role of the media, healthcare, and care for the elderly. In his speech, Dan Rather (until recently with the CBS News) presented the real impact of “Fake News” on the work of information agencies. For example, some media organizations let go of reporting in the form of live-tweeting, in the fear of unreliable sources and the risk of copying unverified information by the multimillion company Twitter accounts. Rather stressed out that the pressure to publish information as quickly as possible, is still so strong that some organizations take the risk of corrections, and even losing credibility and trust, by publishing information from unverified sources. Sensation is still ahead of reliability. Each time it was possible to sense unease and growing concerns in terms of how will particular areas of the country’s functioning react to the changes implemented by Trump’s cabinet. One of the most often commented problems was of course “Fake News”, which after the 2016 election heavily blurred the ideas of journalistic truth and reliability. Despite many efforts aiming at fact-checking (there are tests of television pop-ups being carried out, to verify the information presented by the speakers in real time), some issues remain unchanged – the moral aspect should always be decisive when talking about the truth, objectivism, and the mission of journalism. 12 #techhumanized Photo: fubiz.net

13. @adamprzezdziek #techhumanized