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Improving Harm Across the Board. TEMPLATE GUIDE. Treat harms as events that can be summed Focus on harms (outcomes) rather then preventive measures (process) Special conditions can be considered a harm (e.g., EED, Readmits, …) Produce an overall harm trend for the hospital
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TEMPLATE GUIDE • Treat harms as events that can be summed • Focus on harms (outcomes) rather then preventive measures (process) • Special conditions can be considered a harm (e.g., EED, Readmits, …) • Produce an overall harm trend for the hospital (**Delete this slide when content of presentation is complete)
2012 Breakthrough in Reducing HARM: 250 to 50 harms/1,000 discharges WHA has created a excel template for all 4 graphs in this template
Cut “harm across the board” in half: 60 patients per quarter to under 30 WHA has created a excel template for all 4 graphs in this template
2012 Breakthrough in Readmission: From 20% of discharges to 10% of discharges WHA has created a excel template for all 4 graphs in this template
2012 Breakthrough in Reducing Readmissions: From 20 per quarter to 10 per quarter WHA has created a excel template for all 4 graphs in this template
Pearls • Please list the drivers of safety that produced these results. • Include one about patient and family engagement, if relevant
DefiningMoment(s) In Our Journey • Name and date one or two defining moments. • Moments that caused the organization to commit to extraordinary safety. • Moments that resulted in a big breakthrough in the organization’s ability to deliver safety.
Strategies to Drive Results • What challenges did you encounter that you were able to overcome to achieve the results you are presenting here? • What were the strategies you used to overcome them?
Improving Harms by HAC • Scale: number of hospital-acquired conditions (HACs) at each level • IDEAL: level represents what we see as best possible • At Target: level represents meeting improvement target • Progress: level not yet at target • Opportunity: level represents an improvement opportunity (**Delete this slide when content of presentation is complete)
Future Actions to Reduce Harm • What other actions will you take to reduce harm in the future?