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University of Turin Advanced Business Administration Summary of Lectures

University of Turin Advanced Business Administration Summary of Lectures. Associate Professor Christine Burton. Communication. The communication process Barriers to communication The organisational culture function of communication Strategies for functional communication

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University of Turin Advanced Business Administration Summary of Lectures

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  1. University of TurinAdvanced Business AdministrationSummary of Lectures

    Associate Professor Christine Burton
  2. Communication The communication process Barriers to communication The organisational culture function of communication Strategies for functional communication Authentic communication Skills to develop
  3. Conflict and Negotiation Functional and dysfunctional conflict Responses to conflict: integrating, obliging, dominating, avoiding, compromising Integrative and distributive negotiation Tactics for distributive; tactics for integrative Key Concepts: BATNA; Reservation price (Walk away); ZOPA; value creation through trades
  4. Leadership Components of Leadership: process; influence; occurs in groups; common goals Types of leadership theory: born leaders; contextual leadership (situational and contingencies; contemporary leadership (transactional, transformational and authentic) The role of emotional Intelligence
  5. Ethics Kohlberg’s six stages of ethical reasoning Ethics and cultural difference CSR and company ethics
  6. ASSESSMENTS
  7. PRESENTATIONS The presentations were worth 30% Feedback on presentations
  8. PERSONAL JOURNAL The Personal Journal is worth 40% Please hand in your personal journal before the exam
  9. EXAM The exam is worth 30% Closed book exam – nothing on the desk Two readings in particular will be covered from the 6 readings you were required to read There will be 5 short answer questions plus a short case study
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