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If any of the statements show your concern. We can help you!

“My staff is not proactive!” “My staff is not motivated” “The performance of my staff is low: “No kick No Move”!!!” “They are only concerned about money but not company development!”. If any of the statements show your concern. We can help you! .

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If any of the statements show your concern. We can help you!

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  1. “My staff is not proactive!” “My staff is not motivated”“The performance of my staff is low: “No kick No Move”!!!”“They are only concerned about money but not company development!” If any of the statements show your concern. We can help you! Yale Consultancy Sdn Bhd

  2. Yale Performance Management Specialist: KPI Team Yale Consultancy Sdn Bhd

  3. What is KPI? • KPI stands for key performance indicators. • A KPI is used to measure how well an organization or individual is accomplishing its goals and objectives. • Organizations and businesses typically outline a number of KPIs to evaluate progress made in areas where performance is harder to measure. Yale Consultancy Sdn Bhd

  4. Benefit of Key Performance Indicators • By implementing KPIs, your organisation would be able to: • Optimize performance of human resource department • Link organisation strategies to performance appraisal. • Evaluation of risks and perform risk management. • Provide anchor and direction of your employees and company to move forward. • Create the right value and culture and organisation identity. Yale Consultancy Sdn Bhd

  5. The Monitoring Framework • 10 high-level KPIs cover all areas of institutional performance • Each is represented by a traffic-light assessment and this is shown on one page • Each of the ten is built up using a range of supporting assessment materials: • Self-assessment questions • Supporting KPIs • Other sources as appropriate 4. Governors only need to see one page, but can have back-up schedules covering some or all of the ten areas as appropriate 5. They also need a monitoring framework that permits them to: • Quickly gain an overview of performance • Interrogate and drill down where appropriate • Highlight areas that need more attention Yale Consultancy Sdn Bhd

  6. Yale Commitment in KPI consultancy • The tool gives the customer the possibility to manage their (Key) Performance Indicators (KPI): • Fully documents the owner and source data of the KPI. • Changes can be implemented within in short time. • Hierarchical relations can be built between (K)PI in order to accomplish goals. • KPI's can be linked to organisation and processes. • Supports future goals (planning forecast), the current situation (actual) and Trends. • Root cause analysis is possible to get the cause for a KPI score. • Possibility to do "what if scenario's" by changing the KPI scores manually. Yale Consultancy Sdn Bhd

  7. Yale Commitment in KPI consultancy • Documents the owner, source data, etc. of the KPI. • KPI owners can document actions for other Users in the Organisation Hierarchy. • Users can notify other users by email about (K)PI issues. • KPI's are maintainable on a higher level when organisation changes. • Users with the proper user rights can add comments to KPI's. • Includes control function for KPI owners to decide whether to deliver KPIs scores to other users. • KPI's are shown for any given time frame. • The tool places no limitations on definition and relations between KPI's, such as naming, links, calculations, unit of measurement, language, and targets (incl. min and max values). Yale Consultancy Sdn Bhd

  8. Implementation and methodology Yale Consultancy Sdn Bhd

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  12. Difficult? Don’t worry, Yale is going to help you! Yale Consultancy Sdn Bhd

  13. Milestones of KPI This is for illustration purposes. The process could be different depending on Mission. Vision, objectives and the size of the organisation, Yale Consultancy Sdn Bhd

  14. Yale Consultancy Sdn Bhd

  15. Examples for Demonstration Purposes Yale Consultancy Sdn Bhd

  16. The High Level KPIs Top-level summary indicators (“super KPIs”) 1 Institutional sustainability 2 Academic profile and market position Top-level indicators of institutional health 3 The student experience and teaching and learning 4 Research 5 Knowledge Transfer and relationships 6 Financial health 7 Estates and infrastructure 8 Staff and Human Resource Development 9 Governance, leadership and management 10 Institutional projects Yale Consultancy Sdn Bhd

  17. Sample of Evaluation skills Yale Consultancy Sdn Bhd

  18. The one-page summary Yale Consultancy Sdn Bhd

  19. Don’t Wait…. Call Us 03- 2021 0577 OrWrite to us info@yaleconsultant.com Yale Consultancy Sdn Bhd

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