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Resource Delivery Focus OCLC PICA. Janifer Gatenby, 7 th Nordic NVBF- ILL Conference, Elsinore, Denmark 1-3 October 2006. Changing environment Standards and interoperability OCLC PICA Services and Products The Future. Policy Framework. User Needs. Interop Group. Whom We Serve.
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Resource Delivery FocusOCLC PICA Janifer Gatenby, 7th Nordic NVBF- ILL Conference, Elsinore, Denmark 1-3 October 2006
Changing environment • Standards and interoperability • OCLC PICA Services and Products • The Future
Policy Framework User Needs Interop Group Whom We Serve What We Deliver / Offer How We Offer / Deliver Our Vision Best Practices, Policies, Manifesto Business Model Re-thinkers Meeting 1 Chicago November 2005 Meeting 2 Denver February / March 2006 Meeting 3 San Antonio April 2006 ELAG WG 25-27 April 2006 Bucharest, Romania Changing environment
User Needs • Access and negotiate delivery of resources from libraries and related institutions such as archives • Access to physical & digital resources. Hybrid collections will persist for at least 10 years (Dempsey, British Library) • Follow existing easy to use internet delivery models • Amazon, eBay, Netflix Do not entrench existing practices Changing environment
Get it !! Web browser plug in Changing environment
Referral openURL Locations SRU Alternatives xISBN Policies SRU / LDAP Availability & user information SRU NCIP ƒ Web page Library Union cat Union cat Library Register Get it!! OPAC Web UI Get it!! Web UI OPAC Get it!! Resource delivery Changing environment
Policy challenges and recommendations • Move to unmediated request & delivery • Make user J • Cheaper process • Registration – make it easier • On a national scale • Online registration - “on the spot” • Recognize frequent users Changing environment
Levels of Mediation of User’s request unintrusive Mediated Unmediated Changing environment
Policy challenges and recommendations • Broaden delivery options • Indicate relative rareness “request relevance” • Digitise on demand, reference lookup • Purchase if cheaper than ILL • Charge instead of “no” (Make user J) • Innovative ways to reduce costs – floating stock • PayPal for return deposit Changing environment
Resolution and Delivery Link, Resolve, Copy Loan, Digitize, Index, Authenticate / Authorise, Purchase / Pay, Lookup Changing environment
Digitisation on Demand • Use EROMM / Directory of Digital Masters • Portion of EDL (European Digital Library) funding €€€ for DOD (Digitisation on Demand) Changing environment
Policy challenges and recommendations • Liaison with archives • Collections overlap… therefore • Overlap reference, supply (and payments) services • Avoid referral, re- authentication etc., • Do instead Changing environment
European Best Practices • Direct delivery to user’s address • Denmark, Germany • Digitisation on Demand • eTen DOD (15 countries) • National registration & Floating stock • Netherlands (trains, beaches) Changing environment
Email, proprietary OpenURL RSM ISO ILL, Artel + Screen scrape, proprietary LDAP, Shibboleth, Athens, A Select + Z39.50, SRU Proprietary SIP2, NCIP, SRU + holdings schema Screen scrape, proprietary Interoperability Worldcat.org RDS RDS Get it!! RDS ID Mgt GEDI ILS Scanning system ILS ILS ILS Standards and Inter-operability
Standards Needed • Request Submission Message • Focus on request transfer from discovery points • Request transfer rather than synchronisation of systems • Holdings Schema – ISO TC46 SC10 Standards and Inter-operability
Request Submission • OpenURL schemas • Requester • Requested item (referent) • System on which request was made (referrer) • Service requested (service type) • Loan, copy, lookup etc. Standards and Inter-operability
Holdings Schema • Mixes Static and dynamic information • Responds to • holdings availability queries (policy, conditions and physical availability) • Holdings usage queries Standards and Inter-operability
Discovery Universe VDX VDX VDX VDX Portals +++ OPACs Worldcat.org CBS systems & Union Catalogues Delivery Universe BLDSC WorldCat RS Subito CISTI nuc CISTI national / regional services nuc nuc Doc Del OCLC PICA Focus
Worldcat.org • Open access to all WorldCat • 71.5 million + bibliographic records • 1,000 million + holdings • Builds on Open WorldCat • Links in from Google, Yahoo, Microsoft, Ask, Booksellers, Encyclopaedias etc. OCLC PICA Focus
Worldcat.org OCLC PICA Focus
VDX – Centralised architecture • One shared transaction store, union catalogue as main source • One shared transaction store, multiple targets • Examples: • NLNZ • Unity UK VDX End VDX CBS lib lib lib OCLC PICA Focus
Multiple transaction stores & multiple targets Examples Australia, VDX - Distributed architecture VDX VDX VDX lib lib Union cat VDX VDX lib lib OCLC PICA Focus
Central union catalogue Centralised Request mgt Most requests within the system Examples: CBS Architecture OCLC PICA Focus
VDX strengths Multiple architectures External interoperability Multiple work flows CBS strengths Multi-lingual End user access models Statistics & financial management Combining 2 expert teams • Interoperation with OCLC • Requests • International Library directory • IFM – International Fee Mgt • Integration with Worldcat.org OCLC PICA Focus
Get it!! WorldCat.org – in progress OCLC PICA Focus
Trends we’re following • Request brokering • Too hard basket • Resolving international request and delivery • Integrated delivery options in UI • Purchase, copy, resolution, lookup • Integrated user request view • Purchase requests • Reservations • Delivery requests • Reference queries • Data mining and collection knowledge • Weeding & central storage Future
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