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Change Management: Effectively Leading in Times of Change

Change Management: Effectively Leading in Times of Change. Presented by Andrew Sanderbeck Managing Partner, People~Connect Institute St. Petersburg, Florida For the Members of the Florida Library Association. Getting Focused. Begin With the End in Mind Stephen Covey – Habit #2

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Change Management: Effectively Leading in Times of Change

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  1. Change Management: Effectively Leading in Times of Change Presented by Andrew Sanderbeck Managing Partner, People~Connect Institute St. Petersburg, Florida For the Members of the Florida Library Association

  2. Getting Focused Begin With the End in Mind Stephen Covey – Habit #2 With regards to Leading Change, what do you want to learn in this seminar? If we talk about nothing else today…I hope we talk about ______________.

  3. 4 Stages of Coping With Change • Denial • Anger and Resistance • Exploration and Acceptance • Commitment

  4. Creating an Organizational Change Resistance Plan • Identify what change resistance might look like and where it is likely to come from • Typically, we know from previous experience where the resistance will come from • Develop a set of actions you can take to answer the objections before they manifest and impact desired change outcomes • Identify who will be involved in the change resistance team

  5. Dynamics of Change Employees Feel Awkward, ill at ease and self-conscious Employees Focus on what they have to give-up or have lost Employees believe they are alone in the change Employees do not know how to handle the emotional side of change Employee need their leadership to have a Plan Employees need training and resources If the change is not consistently enforced, employees will revert to their old behaviors

  6. Talk About Change -- Consistently A Change Exercise!!! C E _______________ H G _______________ A N _______________ N A _______________ G H _______________ E C _______________

  7. A Model for Leading Change • Primary Sponsor (Leads/Authorizes) • Behavior of Managers and Supervisors (Committed or Resistant) • Behavior of Staff (Upward Communication from Staff to Manager to Sponsor)

  8. Leading Change:Communication Plan • Targeted to each audience • What they care about and need to know • The right messages • At the right time • In the right format/channel • From the right person

  9. Proven Project Management Processes • Action Plans - Small Scale Planning • Gantt Charts • CPA (Critical Path Analysis) www.mindtools.com & www.12manage.com

  10. Leading Change…from any Position in Your Library • Create tomorrow, don’t maintain yesterday • Challenges as Opportunities • Be willing to risk • Successes and opportunities vs. problems • Use resources wisely • Imagine new possibilities • Take action today

  11. Time to Take Action!! Three Questions to End Our Session • What was the most meaningful thing you learned in this program? • What specific idea will you apply as a result of this program? • How will your job be easier or better as a result of this program?

  12. That’s All Folks! Thank You For Attending This Session! Contact Andrew for Training Programs for Your Management and Staff! andrew@peopleconnectinstitute.com 727-522-2152 Andrew’s New Audio’s are available for purchase after this session!

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