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Assessments USA & Canada 800-808-6311 805-934-5956 www.Assessments.Biz. Developing More-effective Leaders. Using Multi-rater Feedback Systems. Identifying Effective Managers. ?. ?. ?. ?. ?. Communication Leadership Adaptability Relationships. Task Management Production
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Assessments USA & Canada 800-808-6311 805-934-5956 www.Assessments.Biz Developing More-effective Leaders Using Multi-rater Feedback Systems
Identifying Effective Managers ? ? ? ? ?
Communication • Leadership • Adaptability • Relationships • Task Management • Production • Development of others • Personal Development Key Skills Required of Successful Leaders
Communication • Listens to Others • Processes Information • Communicates Effectively • Leadership • Instills Trust • Provides Direction • Delegates Responsibility CompetenciesLeaders Must Have
Task Management • Works Efficiently • Works Competently • Adaptability • Adjusts to Circumstances • Thinks Creatively • Relationships • Builds Personal Relationships • Facilitates Team Success CompetenciesLeaders Must Have
Production • Takes Action • Achieve Results • Development of others • Cultivates Individual Talents • Motivates Successfully • Personal Development • Displays Commitment • Seeks Improvement CompetenciesLeaders Must Have
How do you Know ? • To what degree do your managers have these Leadership Characteristics? • What is the perception of your managers Leadership skills?
Traditional Review Process Traditional Feedback • Traditional Supervisory • Review • Neutral or de-motivating • Autocratic • Unbalanced • Varies in time efficiency • May or may not be equitable • Judgment based Boss Manager
New model that improves the appraisal process • Multi rater feedback • Taps the collective wisdom of those who work most closely with the individual: • Supervisor • Colleagues (peers) • Direct Reports (subordinates) • Gives managers clear understanding of personal strengths and areas needing development What is a 360° multi-rater Feedback system?
Where Are You?
Direct Report Manager Direct Report Boss Peer Manager Peer Direct Report Peer 360° Review Process 360° Review Process • Motivates behavior change • Participative • Balanced • Time efficient • Equitable
“I predict that within 5 years, everyone will have to do a 360-degree review.” Stephen Covey, author of “The Seven Habits of Highly Effective People” and other best-selling business books. Quoted in USA Weekend
Companies Use Multi-RaterFeedback System For . . . • Individual career development • Identifying training needs and measuring training effectiveness • Leadership and management development • Building team performance • Performance appraisals • Succession planning • Changing their corporate culture
Profiles International, Inc. Assessments USA & Canada
What the Checkpoint 360° Competency Feedback System™ Measures 18 Skill Sets Communication Including the skills of 1. Listening to Others, 2. Processing Information and 3. Communicating Effectively. Leadership Covering the abilities of 4. Instilling Trust, 5. Providing Direction and 6. Delegating Responsibility. Adaptability Encompassing the skills of 7. Adjusting to Circumstances and 8. Thinking Creatively. Relationships Assessing the capabilities to 9. Build Relationships and 10. Facilitate Team Success.
Checkpoint 360° Competency Feedback System™ Task Management Gauging the level of aptitude for 11. Working Efficiently and 12. Working Competently. Production Appraising ability to 13. Initiate Action and 14. Achieve Results. Development of Others Measuring proficiencies in 15. Cultivating Individual Talents and 16. Motivating Successfully. Personal Development Including the behaviors of 17. Displaying commitment and 18. Seeking Improvement.
Simple Process • Determine which mangers you want to evaluate in each 360 cycle • Set up 360 Account with Participants • Participants complete surveys on-line • Anonymity is guaranteed • 360 Processing Center returns the 360 Feedback Reports directly to you
Profiles CheckPoint 360° Competency Feedback System
Benefits of Using the Profiles Checkpoint 360° Feedback System • Better Job Performance • Increased Productivity • More Effective Managers • Aligning Employees’ Performance With Company Goals • Higher Morale and Increased Commitment to Excellence
Who Benefits? • Leaders and Managers • Supervisors • Employees • Teams • The Organization • Customers WIN- WIN -WIN!
Maximize Your Investment
Profiles 360 CheckPointInternet System includes • Checkpoint 360° Survey Passwords for Self, Boss & 10 Peer/Direct Report Respondents • A 360 Feedback Report • A Developmental Summary • Option for 360 SkillBuilder Modules
Developing More-effective Leaders Using Multi-Rater Feedback Systems