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Spam - It’s YOUR Mailbox

Spam - It’s YOUR Mailbox. Costs Top 6 lies of spammers Spam law 101 What your ISP can do to reduce spam What you can do to fight or limit spam Things not to do Things to do. Cost of Spam. 94.0% reported that spam irritates their subscribers

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Spam - It’s YOUR Mailbox

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  1. Spam - It’s YOUR Mailbox • Costs • Top 6 lies of spammers • Spam law 101 • What your ISP can do to reduce spam • What you can do to fight or limit spam • Things not to do • Things to do

  2. Cost of Spam • 94.0% reported that spam irritates their subscribers • 79.5% reported that UCE slows system performance • 75.9% stated that it increases operating costs • 33.7% said it creates system outages • 58.5% reported daily or more frequent impact • 28% said weekly • Source CIX (Commercial Internet eXchange Association)

  3. Cost of Spam • AOL FTC testimony - 1/3 of their capacity • Netcom - $1M per year in abuse costs • Brightlight estimate - $255M per year • just hits delete, with 5 sec processing time • everyone gets 200 average per year • 25M sent per day

  4. First Amendment means you can’t complain about spam You can trust spammers. They’re just honest business people trying to make a buck First Amendment restricts your right to complain? See Rowan v. USPS Spam violates most contracts with ISPs. If they lied to their ISP, can you believe what they tell you? Top Lies of SpammersLie Truth

  5. There is no cost if you just hit delete By spamming I save trees Costs are incurred as soon as the mail hits your ISP’s server Ever get spam from someone who previously sent you something on paper? Sierra Club uses MAPS to block spam Top Lies of SpammersLie Truth

  6. Top Lies of SpammersLie Truth • S1618 defines spam, and this isn’t spam • To be removed, send an email to sucker@yada.com • S1618 never passed, and didn’t define spam. • Remove addresses, if valid at all, are frequent sources of validated email addresses

  7. Spam Law 101 - IANAL • Colorado - CRS 6-2.5-101 • ADV • no forgeries • remove • Federal -HR3113 • now in US Senate • passed House with one dissenting vote • may not pass before Oct 6 adjournment

  8. Spam Law 101 - IANAL • Contract law • contracts can bar spam, and are enforceable • upstreams can require downstream anti-spam contracts • should also ban spam support services • Trespass to Chattel • See Flowers v. Nowak, Cyberpromo v. AOL • no first amendment right • No anti-trust

  9. ISP Anti-Spam Tools • A strong AUP or TOS, with clean up fees and cancellation for spamming or spam support services is first line of defense. • RBL • DUL • RSS • above.net • a word about ORBS

  10. Things NOT to do • Never respond to remove instructions unless you really subscribed to their list • Don’t fight abuse with abuse • Don’t assume the address the spam seemed to come from is really where it came from • Never buy from spammers

  11. Things you can do • Complain effectively • Use an ISP that uses MAPS • Protect your email address • use me@privacy.net when giving an address • munge or use a throw away addr on usenet • always uncheck the consent to spam boxes on forms

  12. Complain Effectively • Spamcop - automate the complaints • Sam Spade - Windows based tool • Combat - web based research tool • RBL nominations - they can’t spam you if they can’t reach you

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