Presenter: Bryan Fiese

1. Presenter: Bryan Fiese

4. S • O • F • T • E • N

5. 1. Ask a pointed questions • 2. Ask an open-ended question • 3. Follow up w/a reflective question

6. Open-Ended Questions • Person drawing can only ask open-ended questions. • 2. Mark down how many open and closed questions are asked.

8. NLP Audio Visual Kinesthetic Neuro-Linguistic Programming

9. 6 Brain Functions • 1. Authoritative • 2. Deductive Logic • 3. Emotional • 4. Sensory Experience • 5. Intuitive • 6. Test Drivers

11. Dealing with Conflict E- express how you feel A-assess the situation S- State your expectations Y – Ask yes/no question

12. Recover Script • Acknowledge • Ask open-ended question • Facilitate solution • Offer Atonement • Follow Up

13. Skill Practice Tactful Discipline Good working conditions Personal loyalty Promotion & Growth Interesting Work Good Wages Job Security Help on Personal Problems Being involved Full appreciation of work

14. Burger Technique

15. Delegation • Share the Vision • Ask how to get the job done • Importance of the job • Set Accountability check points

16. Sources of Happiness • Living in the moment • Enjoying the environment • Use of your skills • Sense of accomplishment • Exploring your senses

17. 8 Components • Clear Goal • Immediate Feedback • Challenge and Skill balance • 100% Concentration • Problems fade away • Not Self Conscious • Feeling in Control • Transformation of time • Ask how to get the job done • Importance of the job • Set Accountability check points

18. www.getumotivated.com