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Ministers Awards for Municipal Excellence. Some Materials of Interest City of Calgary: Continuous Improvement in Municipal Engineering. Value Stream with Strategy Highlights. 2.0 Failure Demand 20 – 50 % of the work Improvement: Limit the amount of this work. 4.0 Part of a Larger System
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Ministers Awards for Municipal Excellence Some Materials of Interest City of Calgary: Continuous Improvement in Municipal Engineering
Value Stream with Strategy Highlights 2.0 Failure Demand 20 – 50 % of the work Improvement: Limit the amount of this work 4.0 Part of a Larger System Limitations as to the impact Water can have. 3.0 Gated / Sequential PM Model Improvement: More collaborative model that enables communication/do it right first time 1.0 An Inspection Process Improvement: Limit the amount of work spent on this activity.
Comparative Models in Project Management How we are transitioning engineering drawing review and approval. Moving from a staircase to a Lean Agile Model
Performance Measurement Feedback • Open House conducted with customers and other stakeholders • Control charts detail actual process performance (cycle time for submissions pictured)
Performance Measurement: Ongoing Improvement Evaluation • Control chart of Cycle Time performance on construction drawings. • Before and after analysis of first round of process improvements. • Significant improvements in process reliability demonstrated. New Process Introduced
Measurement System Dashboard:Facing Dashboard Page • Focus is on volume of submissions for each customer as well as cycle times for each submission. • User can track back specific ‘problem’ applications to analyze root causes.
Measurement System Dashboard (Submission Quality) • Pareto charts analyze problem frequency in different areas of the Submission Checklist.
Measurement System Dashboard:(System Performance) • Control charts focus on submission cycle times for the process overall as well as various stages of the process providing had data feedback to customers.