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Recruiting Employees

Learn how to assess staffing needs, research the market, find candidates, review resumes, conduct interviews, and finalize hiring decisions. Get expert advice from Steven Fields, Senior Vice President at Robert Half Finance & Accounting.

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Recruiting Employees

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  1. Recruiting Employees

  2. Assessing Your Staffing Needs • Fill needs, not desks • Prepare a job description • Primary responsibilities • Secondary responsibilities • Experience required • Preferred educational background • Be crystal clear about the job requirements, but be flexible: Decide which are must-haves and nice-to-haves.

  3. Researching the Market • Stay informed about local hiring trends • Which firms are actively hiring staff? • What’s the economic outlook for your region? • Refer to the business section in local online news media • Review job postings • Network with others in your field • Actively participate in business organizations and professional associations • Ask peers about their recruiting experiences

  4. Researching the Market • Salary trends • Bureau of Labor Statistics bls.gov • Industry publications • Internet research • Robert Half Salary Guides roberthalf.com/salary-guides

  5. Hire from Within or Go Outside? • Internal employees • Have inside experience • Know the firm’s “ins and outs” • In tune with the office culture • External hiring • Broader selection of talent • More creativity, innovation • Access to diverse perspectives

  6. Where to Find Candidates • Job Boards • Popular option with drawbacks: • Useless resumes • Release of competitive information • Give a snapshot of salary and benefits • Answer two key questions: • Why would someone want to work here? • What separates this firm from others?

  7. Where to Find Candidates • Personal recommendations • Evaluate using same criteria as other applicants • Staffing services • Gain access to broad range of candidates • Networking • Use all of your available resources • Local trade organizations, business groups • Job fairs, local colleges • University alumni associations

  8. How to Review Resumes • Start with a system • Be flexible • Review styles • Chronological • Functional

  9. How to Review Resumes • Read between the lines • Note typos and misspellings • Read the resume from the bottom up • Follow up with phone calls • Narrows the pool of applicants • Saves time

  10. Getting the Most Out of Interviews • Begin with easy openers • Ask simple questions to put the candidate at ease • Alternate types of questions • Closed: “Did you enjoy your last job?” • Open: “What did you enjoy most about your last job?” • Use hypothetical questions sparingly • Couch questions in real context

  11. Getting the Most Out of Interviews • Rephrase questions when needed • Listen • Take notes • End on a positive note

  12. The Evaluation Process • Assess candidates effectively • Don’t fall victim to the “halo effect” • Maintain perspective • Limit input from others

  13. Finalizing Your Decision • Check references • Handle the process yourself • Confirm reference’s ability to evaluate candidate’s skills • Verify candidate claims • How did the working relationship end? • Don’t jump to conclusions

  14. Finalizing Your Decision and Onboarding • Make the offer • Don’t wait • Be prepared for negotiation • Welcome new employees • Provide an orientation • Explain core values and expectations • Clarify job responsibilities • Give starting projects • Continue progress with onboarding • Assign a mentor

  15. Recruiting, Hiring and Managing Employees roberthalf.com Steven Fields Senior vice president, Robert Half Finance & Accounting in Raleigh Steven.Fields@roberthalf.com

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