Customer Hours of Operation:

1. SUNY Downstate Medical Center ENTERTAINMENT MADE SIMPLE • To Rent TV and/or Phone service please Dial extension 2209 or press MENU on the front of your TV or on you interactive pillow speaker Customer Hours of Operation: 24 Hours a Day / 7 Days a Week Rates (per calendar day): TV: $5.00 Telephone: $5.00

2. DIAL EXTENSION 2209 to activate the telephone located by your bedside. Telephone rentals include unlimited local, toll free and incoming calls. To make a local call dial<9 + 1 + area code + number> < All other calls must be made through an outside operator. These calls can be made collect, billed to another number, or by credit / calling card. > Simply dial 9 + 0 + area code + number. < Long Distance Service Providers: For AT&T Dial: 9, 1-800-CALL-ATT (255-5288) For Sprint Dial: 9, 1-800-877-8000 For MCI Dial: 9, 1-800-888-8000 >

3. To Rent your TV and/or Phone service please dial extension 2209 or press MENU on the front of you TV or on your interactive pillow speaker 2 – CBS 4 – NBC 5 – WNYW – FOX 7 – ABC

4. Dial Extension 2209 to activate your telephone and television 9 – WWOR 11 – WPIX – WB 11 12 - Telemundo 23 – Turner Classic Movies 24 – Boomberg 25 – Newborn Channel (English) 26 – Newborn Channel (Spanish) 30 – Patient Education

5. Dial Extension 2209 to activate your telephone and television 31 – Patient Education 32 – Patient Education