2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

1. 2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

2. Name Title Institution Length of time in current role Your earliest career ambition

3. Working Across Cultures 2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

4. White • Male • 56 years old • Married • Advanced degree • 8 years at current institution • Satisfied with job • Higher Ed experience

6. Increased Retirements are Imminent • 40% say next career move is retirement • 37% plan to retire in 3 years or less

7. Higher Ed experience required?

8. Most CBOs come from within Higher Ed • 14% have spent entire career in higher ed • 17% are new to higher ed

9. What are some benefits or disadvantages for CBOs with experience outside of higher ed?

10. CBO roles and responsibilities

11. Over time, the role of the Chief Business Officer (CBO) has changed from…. • “Back office” to “key spokesperson” • “Numbers only” to “overall strategy” • “Solitary administrator” to “collaborative leader” • “Revenue and expense manager” to “entrepreneur and cost cutter”

12. CBOs are asked to be more… • In tune with the academic side • Aware of legal and regulatory issues • Attentive to data and information technology • Focused on human resources and talent management • Mindful of external politics • Well-versed in facilities and construction • Committed to teach and explain financial information to key constituents

13. CBO Areas of Responsibility • No significant changes in past 3 years. • Slight uptick in 2013 in the number of CBOs who were responsible for auxiliary services.

14. CBOs most important duties

15. CBOs’ Largest Source of Frustration?

16. CBOs’ Largest Source of Frustration? Culture that resists change*

17. Campus Relationships and Partnerships

18. CBOs’ Best Relationship on Campus • CAO was added as a response choice for the 2013 survey

19. CBOs’ Most Challenging Relationship on Campus

20. As you reflect back on your experiences as a CBO or working with CBOs, what parts of the data presented thus far surprise you?

21. Chief Academic Officers

22. CAO Demographics A Composite CAO: • 57 years old • Has worked for 1 president • Years of administrative experience: 12 • Years of primarily teaching/research: 12 • Internal hire. Most often a college dean. Source: ACE CAO Census

23. 4.0 Median years of service before departing (Mean is 5.0) Source: ACE CAO Census

24. CAO Demographics • Equally likely to retire, assume a presidency, or return to the faculty. (12% serve as a CAO elsewhere) • 73% are #2 at their institution • 56% Male, down from 60% in 2010. • 86% White, 4% African Am., 4% Hispanic, 3% Asian Am., 2% Multi., 1% Native Am. • 5% identify as LGBTQ Source: ACE CAO Census

25. Top Uses of Time

26. Supervising and managing personnel (including deans) • Academic programs and curriculum • Accountability, accreditation, and assessment • Strategic planning • Hiring, promoting, and retiring faculty Source: ACE CAO Census

27. Most Important Aspects of the CAO Role

28. Setting the academic vision of the institution • Ensuring student success • Strategic planning • Supervising and managing personnel • Advocating on behalf of faculty Source: ACE CAO Census

29. Top Frustrations

30. Lack of time to think and reflect • Never enough money • Difficulty cultivating leadership in others • Belief that you are infinitely accessible Source: ACE CAO Census

31. Best and Most Challenging Relationships Source: ACE CAO Census

32. Common Challenges and Common Strategies

33. Some Common Issues Source: InsideHigherEd CAO Survey

34. Some Common Strategies Source: InsideHigherEd CAO Survey

35. Working Across Cultures 2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes