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Starbucks. What Makes Starbucks a Great Place to Work. Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow. Employee Training. Isaac. Where’s the Money At?. Total Pay package is Your Special Blend and is driven by: You – your skills, performance, and personal choices
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Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow
Employee Training Isaac
Where’s the Money At? • Total Pay package is Your Special Blend and is driven by: • You – your skills, performance, and personal choices • The Market – comparing our Total Pay package to other companies where we compete for talent • Starbucks – Our mission, values and company direction
Benefits • Medical • Dental • Vision • Reimbursement Accounts • Employee Assistance Program (EPA) • Sick Pay • Disability • Life Insurance • Accidental Death and Disbursement (AD&D) • Adoption Assistance • Cup Fund (Caring United Partners) • Time Off • Holidays • Personal Days • Vacation • Tuition Reimbursement
Partner Perks • Future Roast 401(K) Savings Plan • Stock Investment Plans (SIP) • Bean Stock • Partner Recognition • Partner Connection Program • In-Store Discount • Partner Coffee and Tea Markout • PerksCard Program • Starbucks Coffee Gear • Elite Athlete Program
Diversity Michael
View on Diversity “We view the richness of our diverse workforce as an asset that encourages creativity and innovation, helps us recruit and retain top talent and makes us more attractive as an inclusive employer, ultimately enhancing our success. “
You Better Recognize! • 40 Best Companies for Diversity • 15 Best in Senior Management Diversity • 15 Best in Corporate Board Diversity • 100% Corporate Equality Index • Corporate Award
Partner Networks • Starbucks Access Alliance • Starbucks Black Partner Network • Starbucks Emerging Workforce Network • Starbucks Hora del Café • Starbucks Pride Alliance • Starbucks Armed Forces Support Network
Supporters of: • National Urban League • NAACP • National Hispanic Corporate Council • National Council of La Raza • US Hispanic Chamber of Commerce • Catalyst • Human Rights Campaign • United States Business Leadership Network U.S.B.L.N. • Multicultural Food and Hospitality Alliance
Starbucks defines CSR as conducting business in ways that produce social, environmental and economic benefits for the communities in which we operate and for the company’s stakeholders, including shareholders.
Tangible benefits include: Attracting and retaining our partners (employees) Customer loyalty Reducing operating costs Creating a sustainable supply chain License to operate
Products Building long-term relationships with coffee farmers and suppliers. Having a sustainable pricing model that is focused on paying the higher prices that premium quality coffee commands. Clearly defining and communicating the company’s coffee production sustainability criteria of C.A.F.E. (Coffee and Farmer Equity) Practices, and maintaining the integrity of performance against this criteria through verification and transparency. Purchasing sustainable coffees that are third-party–certified. Investing resources to enhance the sustainability of coffee farms and their surrounding communities. Seeking continuous improvement to strengthen our supply chain into the future.
Society Starbucks presence in local communities, and continuing global marketplace evolution Being respectful of community concerns and local relevancy Contributing to local economic development, and building civic partnerships Being responsive to our customers Being locally relevant
Environment Our Climate Change Strategy Understanding and Improving our Environmental Footprint Footprint of a Typical Starbucks Store Sustainable Packaging and Paper Initiatives Starbucks Long-term Commitment to Environmental Responsibility – Future Goals
CSR Awards One of “Twenty Most Admired Companies in America” by Fortune each year from 2003-2007 Fortune’s list of “The 100 Best Companies to Work For” nine times Ranked ninth on the list of “100 Best Corporate Citizens” by Business Ethics magazine in 2007 and has been on the list since 2000 Included as one of the “100 Best Corporate Citizens” by Corporate Responsibility Officer magazine since 2000