Hospitality, Sports and Entertainment

1. Hospitality, Sports and Entertainment Kathryn Pagel

2. Goals • Earn associate degree in Hospitality, Sports and Entertainment Management • Internship • Volunteer

3. Career Opportunities • Hotel Resort Manager • Event Coordinator • Banquets Director • Hospitality Area Manager for a Winery • Catering/Conference Service Coordinator

4. Requirements • Associates or Bachelor’s degree • Experience

5. Salary • Range between $25,000 ~ $100,000

6. Conclusion • Start career working as an Event Coordinator

7. Resources • www.hospitalityonline.com • www.iseek.org • www.ises.com

8. Thank you

9. Written Assignments The following slides contain a description of chapter assignments with my completed paper following.

10. Chapter Six Assignment 6.6 Information Request: Meeting at Caesars Palace, Las Vegas Your company, software.com, wants to hold its next company-wide meeting in a resort location. The CEO has asked you, as marketing manager, to find a conference location for your 85 engineers, product managers, and marketing staff. He wants the company to host a four-day combination sales conference/vacation/retreat at some spectacular spot. He suggests that you start by inquiring at the amazing Caesars Palace Las Vegas. You check its Web site and discover interesting information. However, you decide to write a letter so that you can have a permanent, formal record of all the resorts you investigate. You estimate that your company will require about 80 rooms. You will also need three conference rooms (to accommodate 25 or more) for one and a half days. You want to know room rates, conference facilities, and entertainment options for families. You have two periods that would be possible: April 20-24 or July 10-14. You know that one of these is at an off-peak time, and you wonder whether you can get a good room rate. You are interested in entertainment at Caesars during these times. One evening the CEO will want to host a banquet for about 125 people. The CEO wants a report from you by December 3. Your Task. Write a well-organized information request to Ms. Isabella Cervantes, Manager, Convention Services, Caesars Palace, 257 Palace Drive, Las Vegas, NV 87551. You might like to take a look at the Caesars Web site at http://www.saesars.com/palace. When completed, upload your assignment to the D2L Chapter 6 Assignment dropbox.

11. Chapter Six Response

12. Chapter Seven Assignment 7.4 Request Refusal: You Want Me to Do What? As the manager of the Reprographics Department, you have been asked by two staff engineers for a copy of the latest version of Adobe Photoshop. This is an expensive licensed software program that your employees use. The engineers want it for home use. You know it is against the law to do this, and you understand why. Software companies would go out of business if they sold a program and it was copied by many others. Your Adobe software contract allowed you to install the updated version of Photoshop on one server and use it with up to five employees in this networked office. You would be breaking the contract and the law to let the program be copied. You wouldn’t mind showing people how your department uses it, but you can’t let the program be copied. Note that you do not supervisor or have authority over the engineers, so you must empathize with them to get them to understand why you cannot grant the request. Your Task. Send an e-mail message to robert.barnes@ecc.com and jose.lopex@eec.com refusing their requests and explaining why you cannot allow them to copy your updated version of Adobe Photoshop. When completed, upload your assignment to the D2L Chapter 7 Assignment dropbox.

13. Chapter Seven Response

14. Chapter Eight Assignment 8.5 Persuasive Favor/Action Request: Financial Advice for the Young, Fabulous, and Broke  Despite spending countless hours in the classroom and writing stacks of meticulous research papers, many graduates who are about to enter the real world are clueless when it comes to basic personal finance, according to the experts. As program chair for the Associated Student Organization at the University of Nevada, Las Vegas, you suggest that the group invite financial celebrity Suze Orman to be its keynote speaker at a special graduation convocation. The ASO agreed and set aside $1,000 as an honorarium. This in not very much to entice the author of The Money Book for the Young, Fabulous & Broke, but Ms. Orman has been heavily promoting her book in cross-country tours to college campuses. The ASO group thinks it stands a fair chance of luring this financial celebrity to campus. Your Task: Write a convincing favor/action request to Suze Orman, P.O. Box 4502, New York, NY 10014. Learn more about her expertise and books by using the Web and electronic databases. Invite her to speak May 26. Provide direct and indirect benefits. Include an end date and make it easy to respond. Use your own wording; do not use the same wording as the model documents in this chapter. When completed, upload your assignment to the D2L Chapter 8 Assignment dropbox.

15. Chapter Eight Response