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Mid Essex Pilot Stakeholder Meeting March 2010. Agenda. Introduction to the Village Agents Progress update First Quarter Performance Report Feedback from Stakeholders Expanding the service The Village Agents Website Next Steps. Progress Update. Recruited and trained the Agents
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Agenda Introduction to the Village Agents Progress update First Quarter Performance Report Feedback from Stakeholders Expanding the service The Village Agents Website Next Steps
Progress Update Recruited and trained the Agents Prepared procedures and policies Launched the service mid October Promotional materials Developed website and online referral system 48 Referral Partners Approximately 180 customers to end of February (360 referral and activities)
Feedback Your impression of the service? Our relationship with you? Awareness and promotional materials? New opportunities? Do we need these meetings? Newsletter?
The VA Hub www.villageagentsessex.org.uk
Next Steps Enhancements to the VA Hub 2nd Performance report Jan to Mar 2010 Launch extended areas Village fetes and summer events Next stakeholder meetings June/July 2010