100 likes | 311 Views
Ethical Problems of Managers. Chapter 6. Employee Engagement. Actively engaged: Passionate and enthusiastic Feel profoundly connected to the company Drive innovation Move the company forward Eagerly go all the “extra mile”. Employee Engagement. Not engaged: “checked out” Sleepwalking
E N D
Ethical Problems of Managers Chapter 6
Employee Engagement • Actively engaged: • Passionate and enthusiastic • Feel profoundly connected to the company • Drive innovation • Move the company forward • Eagerly go all the “extra mile”
Employee Engagement • Not engaged: • “checked out” • Sleepwalking • Put time – but not passion or energy into their work • May or may not go the “extra mile”
Employee Engagement • Actively disengaged: • “It’s not my job” • Negative drag on the culture • Little or no company loyalty • Undermine what engaged coworkers accomplish • May well sabotage company initiatives and employee goodwill
Drivers of Engagement • Line of sight • Involvement • Information sharing • Rewards and recognition
Managing the Basics • Hiring and work assignments • Performance evaluations • Discipline • Terminations
Managing a Diverse Workforce • Diversity • Harassment • Family and personal issues
Manager as Lens • Begin with clear standards • Design a plan to continually communicate your standards • Managers are role models
Managing Up and Across • Honesty is rule one • Standards go both ways
Linda K. Trevino and Katherine A. Nelson, Managing Business Ethics, (Wiley, New Jersey) pp. 152-176.