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Conflict Resolution. I. Tips for the Classroom and Workplace. Video 5.45min http://www.youtube.com/watch?v=IXO5gxT-X08. Conflict is Inevitable. Overbearing Boss / Teacher Strategy: Talk to them Do not put them on defensive Use “ I feel “ statements about what they are doing.
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Tips for the Classroom and Workplace • Video 5.45min • http://www.youtube.com/watch?v=IXO5gxT-X08
Conflict is Inevitable • Overbearing Boss / Teacher • Strategy: • Talk to them • Do not put them on defensive • Use “ I feel “ statements about what they are doing.
Conflict Is Inevitable • At times we have conflict with peers in the classroom or co –workers. • We may feel they “ stab us in the back” • Strategy • Talk with them directly. “I heard that you said…….” to this other person. • Talk with tem.. Clarify the point…. True?
Conflict is Inevitable • You at times may be subject of school or office gossip. • Strategy • “ I feel disrespect” • “ talk about feelings” • “ I’m hurt”
Conflict is Inevitable Strategy: Sometimes we may need to go to the teacher / trusted adult or our boss in the workplace. Ask for Help. “ I have already tried to talk with them about this problem”. “ Can you get us all together to talk about it and try to work out solutions”. COMMUNICATION……. ESSENTIAL