Westbrook Technologies

1. Fortis:A Healthcare Solution forMedical Records, Billing and HIPAA from Westbrook Technologies

2. Fortis for Healthcare – A strategic weapon Fortis document management speeds access to information, streamlines processing, allows for collaboration and provides security for documents throughout healthcare organizations ranging from medical practices, service providers, clinics, HMOs, hospitals and pharmacies.

3. Healthcare: Key Challenges • Contain the cost-of-care upward spiral • Attain best-in-class quality of care • Speed up diagnosis and consultation time • Assimilate and adopt leading-edge technology • Improve information exchange and care accuracy • Compliance: HIPAA, FDA, Certifications

4. Electronic Patient Records • Healthcare industry can save $77 billion by adoption of electronic medical records technology. [RAND 2007] • Today, 15-20% of medical offices employ electronic patient records. [RAND 2007] • Today, 20-25% of hospitals employ electronic patient records. [RAND 2007] • Healthcare, over the past 18 months, has become the largest and fastest growing market segment for Fortis document management. • 40% of use is electronic medical records • 40% of use is for patient billing and EOB

5. Document Management for Electronic Medical Records • Simple and easy to implement • Replaces paper patient records and archives with immediate ROI • Enables physicians to maintain current work practices: • Does NOT require any menu-driven patient information input workflows • Can use current paper-based note taking during office visits • Provides flexibility to access patient charts immediately at remote locations • Can also be implemented in concert with a formal EMR system • Link external information (lab reports, correspondence from specialists, signed consent forms) to EMR records

6. HIPAA Background The Health Insurance Portability and Accountability Act (HIPAA), and its enabling regulations, ensures patient information and records are protected and maintain their integrity. This requires health care organizations to control the use and access to a patient’s private identity and medical information.

7. HIPAA Defines Regulations For: • Electronic healthcare transactions • Health information privacy • Security requirements • Unique identification for providers • Unique identification for health plans • Enforcement procedures

8. Status of HIPAA Compliance • Facilities reporting full compliance in 2006: 40% • Facilities reporting less than 85% compliance in 2006 rose from 9 to 15% • (Source: AHIMA, May 2006)

9. How Westbrook Technologies Works with HIPAA Westbrook Technologies offers integrated solutions for electronic patient records and for processing electronic and paper-based healthcare claims. What follows are a few of the ways Westbrook Technologies’ product suite can help organizations meet their objective of becoming HIPAA compliant.

10. First: Security • Fortis’ security model is of the highest integrity. • Users must be authenticated before access is permitted. • Access can be restricted at different levels, giving only authorized people access to confidential documents within a patient's folder. • This adheres to HIPAA rules that require information be protected from improper access or alteration.

11. Second: Audit Trail • Fortisusers have the ability to track every aspect of the patient record. They can: • Track who viewed a document and when they viewed it. • Determine who e-mailed, who printed, and who faxed a patient record. • See when patient information was scanned into the system, who scanned it, who viewed it after it was scanned, etc. • Audit Trail helps enforce rules that state users must account for each disclosure of a patient record.

12. Third: Fortis Office This optionallows correspondence and forms created in Microsoft Word, Excel, and Outlook to be forwarded into patient records stored in Fortis. Information such as correspondence, emailed lab reports and the like can be included inside the same protected repository as all other documents, helping to ensure that patient information remains in a secure location.

13. Fourth: Electronic Payment Standardization HIPAA’s requirements call for electronic payment standardization. Fortis ERM, our Electronic Report Management module, allows Fortis to act as a secure repository for reports from billing systems, Lawson ERP and other systems.

14. What Does This All Mean to Healthcare Organizations? Regardless of where patient information originates: scanned from hard copy, faxed, e-mailed, PC-based or mainframe-based, Westbrook Technologies provides a secure repository that can track all aspects of patient information.

15. ROI: • Access and quality of care: users report very significant gains in fast access to patient information. • Reduce costs associated with copying and retrieving health information. • Ensure aspects of system are compliant. • Health information is more tightly controlled, while at the same time more accessible to those who need it. • Data is protected.

16. Flexible and Scalable • Small Medical Practice Applications: • Electronic patient records • Billing, insurance EOB • Personnel records • Hospital Applications: • Patient records and consent forms linked to EMR system • Accounts Payable • Billing • HR and credentialing • Purchasing and supply chain