Todd Carpenter Managing Director, NISO

1. NISO and ICOLC Partnership for improving efficiency through standards development, adoption and training Todd CarpenterManaging Director, NISO

2. Overview • A bit about NISO and some changes underway • Standards - Why should you care? • Improving efficiency in information exchange • SERU and SUSHI • More than just development - Educational and Training • Ways that ICOLC members and NISO can partner to achieve common goals ICOLC Fall Meeting

3. Big Challenges, Modest Resources • Revenue: $950K, up 20% in 2007 • Primary income: Member dues (80%) • Other income: Seminars, Publishing (20%) • New sources of revenue in 2007 - Grants • Mellon $196K, IMLS - $24K • Staff: 3 Professional full-time • Virtual staff: 12+ (Consultants, partners) • 84 Voting Members, 25 LSA members as of 2007 • Maintenance Agencies: 13 • Volunteers: 300+ spread out across the world ICOLC Fall Meeting

4. Who participates in NISO? • Broad representation ICOLC Fall Meeting

5. What has changed at NISO? • Restructured leadership committee • Technological communication tools • Funded by the Andrew W. Mellon Foundation • More rapid pace of development • New (to NISO) forms of consensus • More active international participation ICOLC Fall Meeting

6. Standards – Why should I care? • Standards accelerate production, ordering/sales, dissemination, locating, storing and preserving information • Key standards which NISO has developed and helping to bring consensus around • ISSN, OpenURL, Z39.50, NCIP • In development: DOI, SUSHI, SERU, Institutional ID • 2008 Incubation: Library systems, IRs, E-Learning systems, research data ICOLC Fall Meeting

7. Digital Transformations • The tremendous benefits of computer technology and digital content are obvious • Workflows have been radically altered • Manuscript creation, editing • Production, printing, hosting • Discovery, distribution, management and preservation • We are only at the very beginning of this process. • Many of the in-house systems developed to manage these workflows need to become standards-based in order to become scalable. ICOLC Fall Meeting

8. Building Economies of Scale • Standardization is about developing scalability • New workflows needs • Licensing and rights identification • Usage statistics • Identification • Back-end systems • Search and discovery tools • Business processes - like ILL/Document Delivery ICOLC Fall Meeting

9. Two Quick examples of solutions • NISO is focusing on removing bottlenecks in the information supply chain • Licensing: • SERU - Simplified E-Reources Understanding • Usage data: • SUSHI - Standardized Usage Statistics Harvesting Initiative ICOLC Fall Meeting

10. Briefly: SERU • Need: We can and should have licenses for big ticket products, but do we need a license for everything and do we even have the time to do so? • The average number of serials held by an ARL library is 40,598 Even presuming a generous 80% were in aggregated collections with a handful of licenses, the other 20% or more than 8,000 titles would still need to be individually managed • One library has 600 titles subscribed to in print, which there is an online component for that they are not getting - because they don’t have time to address the license • There is not enough time in the day to negotiate a license for each product individually ICOLC Fall Meeting

11. Briefly: SERU • Need: Reduce the transaction costs of negotiating licenses, particularly for smaller products • Solution • Framework for community-held best practices regarding delivery and management of electronic content • Based on a decade of growing mutual trust and experience with digital information • Broad consensus on issues such as authorized users, third-party archiving, improper use, systematic downloading, etc. • Not another model license, nor a click-through or wrap • Not for every product, or every publisher, or situation • Why have lawyers arguing over small ticket products? ICOLC Fall Meeting

12. Briefly: SUSHI • Need: Reduce the time and effort necessary to collect and format usage data • “Time for meaningful analysis is compromised by the time required just to gather and record the statistics.” • Median percentage of time spent on analysis is only 25 percent • More than half of the time is spent on gathering and formatting • Average number of hours spent working on usage data is 96 hours, but ranged on the high end up to 1-2 FTEs entirely focused on data • Usage reports to help them make subscription decisions (94%) and justify expenditures (86%) for their electronic resources DATA FROM: Gayle Baker, Eleanor J. Read, Vendor Usage Data for Electronic Resources: A Survey of Libraries http://smartech.gatech.edu/handle/1853/13611 ICOLC Fall Meeting

13. Briefly: SUSHI • Need: Simplify and automate the gathering of usage data for librarians • Librarians spending months gathering data • Solution • Server/Client system to exchange COUNTER reports • Easily incorporated into usage systems (on publisher side) or into ERM (on library side) • Client calls to server, asks for report, and server runs the report and sends it on • Data exchange is taking place by machine talking with machine ICOLC Fall Meeting

14. More examples of solutions • Serials release notification • Authentication systems • Repository systems management • Ordering and delivery • Research data systems • Preservation • Interoperability with learning systems ICOLC Fall Meeting

15. The lifecycle of standards ICOLC Fall Meeting

16. Why engage in training and outreach? • Simply reaching agreement, publishing and putting the standard on the shelf is NOT sufficient to a successful project • Standards need to be broadly implemented to be successful • NISO needs to provide outreach and training to close the loop on the standards process ICOLC Fall Meeting

17. NISO Education programs • 2007 recruited an education committee • Organize the content and context of programs • 6 programs in 2007, expanding to 11 in 2008 • Goal of regionalizing meetings, expanding delivery options • Not everyone can travel to participate ICOLC Fall Meeting

18. Topics of programs Range of meeting and outreach activities • Thought Leader meetings • Technical implementation seminars • Topic-specific programs in developing areas • Short overview and state of the art discussions ICOLC Fall Meeting

19. Programs ideas for the future • Electronic resource management and systems • Usage data gathering and analysis • Licensing and facilitating appropriate usage • Long-term preservation and retention of digital materials • Repository systems, implementation, effective management and interoperation • Bibliographic data creation and exchange • Access and authentication • Content and E-Learning systems • Research data storage, access and manipulation ICOLC Fall Meeting

20. Consortia • Most consortia provide much more than bulk purchasing • Consortia pool resources to accomplish community goals and serve their constituency • Key part of the mission statement of many consortia - innovation, cooperation and education It is not always in the interests of one particular library to invest in standards development. ICOLC Fall Meeting

21. Standards and the small library • Large libraries benefits from standards - because of the large amount of resources they process • However, the smallest institutions derive the greatest benefit from standards development • They don’t have the resources to custom program or tweak systems that aren’t interoperable - they will just go without At present, these institutions ARE NOT represented Consortia can bring a voice to these institutions to the standards table ICOLC Fall Meeting

22. Ways NISO and consortia can partner • Co-sponsoring regional training programs • Grant co-application • Contributing to outreach and understanding by encouraging publication and presentations • Facilitating or coordinating participation in standards development from consortia members • Demanding adherence to standards from vendors • Direct development support • Voting representation ICOLC Fall Meeting

23. Benefits of partnership • Better standards through greater participation • Faster development cycles • More occurring on parallel tracks • More rapid adoption and greater use • Increased efficiency • More, credible and useful information to end-users more easily and with less overhead ICOLC Fall Meeting

24. Thank you! Todd Carpenter, Managing Director tcarpenter@niso.org One North Charles Street Suite 1905 Baltimore, MD 21201 USA +1 (301) 654-2512 Fax: +1 (410) 685-5278 www.niso.org ICOLC Fall Meeting