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Step Intuit

Step Intuit. Presented by Michelle Yee. Overview. Proposed problem and solution Contextual inquiry setup and results ESM setup and results Customer tasks Design sketches. The Situation. Problem Let’s go workout! Too much work… Solution Help people plan

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Step Intuit

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Presentation Transcript

  1. Step Intuit Presented by Michelle Yee

  2. Overview • Proposed problem and solution • Contextual inquiry setup and results • ESM setup and results • Customer tasks • Design sketches

  3. The Situation • Problem • Let’s go workout! • Too much work… • Solution • Help people plan • Goals + Planning = Motivation

  4. Contextual Inquiry Description: • Who? • Interested in walking • Students in 20’s and 30’s • What? • Observation • Interviews • Tasks

  5. Contextual Inquiry Results: • Calendars/planners • Deciding where to go • Transportation challenges • Exercise barriers

  6. ESM Description: • Who? • Express interest in walking • 3 different scenarios • Goal? • Calendar? • Obstacles/barriers? • Plan? • Four sets of inquiries…

  7. ESM Results: • Confirm CI • Want to walk more • Conflict with CI • Can estimate walking • “Sort of interested”

  8. Tasks • Old • Maintenance, configuration • New • Check progress toward goal • Set achievable goals • Find good route to next destination

  9. Sketches

  10. Sketches

  11. Thanks!

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