140 likes | 257 Views
Lean IT: Delivering Business Value for Your Enterprise Trevor Bunker, CA, Inc. VP, IT Transformation Group. Enable Portfolio Visibility. Establish a Service Catalog. 4. Enable Business Experience Management. Manage Service Quality. Measure End User Experience. Pinpoint Performance Problems.
E N D
Lean IT: Delivering Business Value for Your EnterpriseTrevor Bunker, CA, Inc.VP, IT Transformation Group
CA LeanIT Solutions Enable • Portfolio Visibility • Service Catalog / Self-Service • Business Process / End-User Experience • Service and SLA Dashboards • Root Cause Analysis • Automated Corrective Actions • Run Book / Process Orchestration • Cloud Management Complete Service Lifecycle Management