Short Course on Modern Construction Management (INKINDO*Universitas Narotama*KUiTTHO) Module: HUMAN RESOURCES IN CONSTRU

1. Short Course on Modern Construction Management(INKINDO*Universitas Narotama*KUiTTHO)Module:HUMAN RESOURCES IN CONSTRUCTION MANAGEMENT) Assoc. Prof. Dr. Ahmad Bin Othman, Department of Management and Technology, Faculty of Technology Management, Kolej Universiti Teknologi Tun Hussein Onn 86400 Parit Raja, Batu Pahat, MALAYSIA Tel: 607-4538101, Fax: 607-4541245 Email: ahmadbo@kuittho.edu.my Ahmad Othman @ 2004

2. Contents of the Module Ahmad Othman @ 2004

3. HRM in Construction Industry: Introduction (Part I) • Definition, Emphasis and Functions of HRM • HRM Challenges • Construction Industry in Malaysia • The Challenges of Managing People in Construction Industry Ahmad Othman @ 2004

4. Definition of HRM HRM deals with people working in an organization. It is about taking care of their the well-being so that they can work effectively as a group and contribute to the success of the organization. Ahmad Othman @ 2004

5. In the past… organizations were production oriented or inward looking Emphasis of HRM Today… many organizations have become outward looking and direct their attention to the customer. Because of this, HRM in some organizations has also become outward looking. Ahmad Othman @ 2004

6. Functions of HRM • HRM is the process of finding out what people want from their work, what an organization wants from its employees, and then matching these two sets of needs. Ahmad Othman @ 2004

7. Needs of Individual Employees Money Job Satisfaction Having nice people to work with Needs of Individual Employees Status A sense of doing something worthwhile Ahmad Othman @ 2004

8. Maslow’s Need Hierarchy Theory Self-actualization needs – needs for personal growth, development of full potential Self- actualization Esteem needs – a sense of self-esteem and a feeling of self-worth. Esteem Social needs – companionship and sense of personal belongingness. Belongingness/ social Safety Safety needs – physical and psychological safety from external threats Physiological Physiological needs – food, water, adequate shelter. Ahmad Othman @ 2004

9. EXTERNAL INFLUENCES HRM Challenges Global markets Competition INTERNAL INFLUENCES Work systems Customers Labour markets HUMAN RESOURCE MANAGEMENT Economy Product quality Type of machines Politics Organizational culture Technology Leadership Environment Culture Education Ahmad Othman @ 2004

10. DEFINITION OF CONSTRUCTION • The International Standard Industrial Classification issued by the United Nations (1969) defines construction as follows: • “ … constructing, altering, repairing and demolishing building; constructing, altering and repairing highways and streets and bridges; viaducts, culverts, sewers, and water, gas and electricity mains; railways roadbeds, sub-ways and harbour and water ways; piers, airports and parking areas; dams, drainage, irrigation, flood control and water power projects and hydroelectric plants; pipe lines; water wells; athletic fields, golf courses, swimming pools and tennis courts; communication systems such as telephone and telegraph lines; marine construction, such as dredging and under water rock removal; pile driving, land draining and reclamation; and other type of heavy construction… mining services such as preparing and constructing mining sites and drilling crude oil and natural gas wells.” Construction Industry in Malaysia Ahmad Othman @ 2004

11. DEFINITIONS …. continue • “ The assembly and installation on site of prefabricated, integral parts into bridges, water tanks, storage and warehouse facilities, railroad and elevated right-of-way, lift and escalator, plumbing, sprinkler, central heating, ventilating and air-conditioning, lighting and electrical wiring, etc. systems of buildings and all kinds of structures.” Ahmad Othman @ 2004

12. DEFINITIONS OF CONSTRUCTION INDUSTRY • “ … the construction industry is that sector of an economy which constructs, alters, repairs and demolishes buildings, civil engineering works and other similar structures. The construction industry also includes the assembly and installation on site of prefabricated components and building engineering services” (Adlin Abdullah, 2004). Ahmad Othman @ 2004

13. Planning and designing Construction Repair, maintenance And alteration Activities Assembly and installation On site of prefabricated units Demolition CONSTRUCTION INDUSTRY Specialist trade Specialist trade Roads, bridges, tunnels Products Airports, harbours, railways Buildings Reclamation, sewers, dams, canals, pipelines Electrical, telecommunications, Gas works and mining services Ahmad Othman @ 2004

14. The different categories of construction firms, their resource situations and limiting factors Ahmad Othman @ 2004

15. The different categories of construction firms, their resource situations and limiting factors Ahmad Othman @ 2004

16. Labour shortage will continue if the industry continue to rely heavily on labour- • intensive techniques. • Alternative – reduce the labour intensive nature of construction activities and • boost productivity by greater use of offsite prefabricated components and by • more mechanisation of labour-intensive activities. • Labour-intensive activities over the longer term can impede the industry as well • as the country’s restructuring from labour-intensive, low-technology, low-skill to • higher-skill and more capital-intensive activities. • Future construction demand will also depend on the use of new technologies • and skills • The industry is likely to recognise the need for new specialist skills and • knowledge • The need for improved management techniques, better integration between • design and production, improved control of selection and delivery of • materials, and better organised and managed site operations. The Challenges of Managing People in Construction Industry in Malaysia Ahmad Othman @ 2004

17. Human Resource Management (Part II) • Introduction • Manpower Planning • Recruitment and Selection of Employees • Employee Motivation • Employee Evaluation • Industrial Relations • Provisions of Employee Services • Employee Education, Training and Development • Reward Management Ahmad Othman @ 2004