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Performance Review Financial & Commercial Services July 2011

Performance Review Financial & Commercial Services July 2011. MONTHLY Activity contribution : Reporting July 2011 Financial Services and Insurance Evolution vs. budget July 2011: -31 % Evolution vs. Estimate 6+6 July 2011: -6%. Real Activity Contribution: 251.167,33 lei.

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Performance Review Financial & Commercial Services July 2011

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  1. Performance Review Financial & Commercial Services July 2011

  2. MONTHLY Activity contribution: Reporting July 2011 Financial Services and Insurance Evolution vs. budget July 2011: -31 % Evolution vs. Estimate 6+6 July 2011: -6% Real Activity Contribution: 251.167,33 lei Budget activity contribution: 361,082.19 Estimate activity contribution: 268.122,79 Financial Services Carrefour Romania

  3. Card & Credit CRF – BRD Finance* • Activity KPI s • July 2011 Ev. Budget Ev. N-1 • Economic KPI s • July 2011 Ev. Budget Ev. Estimate • *the new layout of the card was launched on the 15th of August Number of cards opened Number of POS transactions (inside CRF) Penetration rate hypermarket Number of new credits (classic + personal) 448 14,800 0.78 % 250 - 49 % - 28 % - 57 % - 32 % - 13 % 8 % - 25 % 56 % Activity contribution (accounting reporting) - 24% 150,259.97 lei - 35 % Financial Services Carrefour Romania

  4. Card & Credit CRF – BRD Finance Financial Services Carrefour Romania

  5. Card & Credit CRF – BRD Finance Financial Services Carrefour Romania

  6. Card & Credit CRF – BRD Finance Financial Services Carrefour Romania

  7. Card & Credit CRF – BRD Finance * credit zero campaign 01 – 15 July Financial Services Carrefour Romania

  8. Money Gram (money transfer) July 2011 Ev. Budget Ev. Estimate Ev. N-1 Number of transactions Value of transactions Commission CRF (brut) 1,829 529,958.59 € 9,064 € - 7 % - 13 % - 15 % 15 % 25 % 12 % 30 % 22 % 14 % Financial Services Carrefour Romania

  9. Prepaid card July 2011 Ev. Budget Ev. Estimate Ev. N-1 * The service was launched in October 2010 but the pilot started in Baneasa in May 2010 Number of cards sold Commission CRF 133 791 lei - 74 % - 80 % 34 % 44 % * - 98 % Financial Services Carrefour Romania

  10. Bill payment (Simplis) July 2011 Ev. Budget Ev. Estimate Ev. N-1 *Starting with June 2010 a technical problem impacted negatively the bill payment service 167 % * 197 % 198 % Number of transactions Value of transactions Commission CRF 520 74,218.51 lei 131 lei • 66 % • - 61 % • - 63 % - 2 % - 7 % - 0.05 % Financial Services Carrefour Romania

  11. Insurance July 2011 Ev. Budget Ev. Estimate Ev. N-1 Number of insurances Commission CRF (brut) 5,407 40,774 lei - 19 % - 32 % 14 % 18 % 69 % - 1 % Financial Services Carrefour Romania

  12. Lottery July 2011 Ev. Budget Ev. N-1 * The lottery tickets supply has been stopped until we finish the actual stock and start the non fiscal sale – 18th of July Lottery tickets sale Lottery games sale Commission CRF (brut) 8,840 lei* 261,163 lei 23,583 lei - 96 % 26 % - 53 % - 92 % 14 % - 9 % Financial Services Carrefour Romania

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