Maximising Te Puna Value Programme

1. Maximising Te Puna Value Programme Te Puna Libraries Forum 31st March 2011

2. What we will cover • Why and what: Maximising Te Puna Value (MTPV) • Recommendations from the “Systems and Processes” report • Prioritisation activity

3. What are Te Puna Services • Collaboration between New Zealand Libraries and the National Library of New Zealand • Services include: the National Union Catalogue, and systems to support acquisitions, cataloguing, interlibrary loan and discovery. • 97% of New zealand libraries are subscribers to and therefore partners in the services.

4. Why a Te Puna review? Environment of change • Technology • LibraryCustomers • Economic drivers

5. PROBLEM BENEFITS SOLUTION INTERVENTIONS (Capital) Assets needed Changes High Level Libraries are under increasing cost pressures resulting in demand for better value from Te Puna 40% Exploit new technology to improve business practices and expand service offering 50% Reduced duplication and waste of library services effort 45% 1. Improve Te Puna’s Partnership model through education, communication, formal agreement & reporting 2. Streamline workflows, processes and systems to enable identification of up-to-date holdings in real time Enhance current or buy new software (tbc) Not everything is catalogued or recorded properly in Te Puna, preventing people finding the ‘best fit' material 35% Improve participation and commitment of all libraries to meeting Te Puna’s goals 35% Improved access to a much wider amount of material at a local level 40% 3. Expand availability of Te Puna’s metadata 4. NZ National Library able to replace records of NZ material in international catalogues (OCLC) A quality record for NZ material is not always available so people can’t see what’s available 25% Improve the timeliness and quality of records for NZ material provided nationally and internationally 15% Improved discovery of NZ material from anywhere in the world 15% 5. Get record creation for NZ material to market more quickly and utilise metadata through the whole publishing chain 6. Expand Te Puna standards to meet specialised needs Key Performance Indicators Reduced duplication and waste of library services effort (45%)KPI 1: Reduced duplication of original cataloguing of NZ materialKPI 2: Reduced number of requests that cannot be supplied due to incorrect holding information Improved access to a much wider amount of material at a local level (40%)KPI 1: Increased lending of material not held locally at own institutionKPI 2: Increased amount of digital material accessed Improved location of NZ material from anywhere in the world (15%)KPI 1: Increased number of international ‘click-throughs’ to NZ librariesKPI 2: Increased interloans of NZ material overseas 1 Te Puna is the central database of collection materials and interloan support system used by 97% of NZ Libraries Template Version 3.5 Version 2.0Original ILM Workshop 28/01/10 Facilitator Karen TregaskisInvestor Sue Sutherland & Janet Copsey Last Modified 11/05/10 By Karen Tregaskis Maximising Te Puna’s1value National Library of New Zealand Investment Logic Map Libraries are under increasing cost pressures resulting in demand for better value from Te Puna 40% Exploit new technology to improve business practices and expand service offering 50% Not everything is catalogued or recorded properly in Te Puna, preventing people finding the ‘best fit' material 35% Improve participation and commitment of all libraries to meeting Te Puna’s goals 35% Improved discovery of NZ material from anywhere in the world 15%

6. Te Puna vision and mission Vision New Zealand Library resources are visible, usable and attractive to New Zealanders and the rest of the world. Mission Through the collaborative efforts of New zealand Libraries, Te Puna delivers accurate, adaptive, robust and cost effective systems supporting cataloguing, resource sharing and timely delivery of services to customers.

7. Systems and processes project • Systems and processes report delivered to TPSAC November 2010: 17 recommendations • TPSAC and the National Library commissioned some additional analysis on the business model options identified. Delivered February 2011.

8. National cataloguing service consortium[Rec 11] • Explore the opportunities for time, effort and cost savings

9. Two-way metadata transfer capability [Rec 4, i-iv] • Between local library catalogue and NUC • Supports working in local ILS and sharing and re-use

10. Holdings maintenance [Rec 7] • Updating between a library’s ILS and the NUC • Technological solution • Fast, cheap and easy!

11. Short record availability for NZ and Pacific material [Rec 5, i-iii] • NLNZ pre-pub ISBN and ISSN records • Importable file of bib records as part of monthly release of National Bibliography • Using publisher metadata

12. Supply of enhanced metadata [Rec 8] • National agreements for cover images, TOCs –‘Value-add’ work by National Library

13. Social tagging in the NUC [Rec 6] • LibraryThing for Libraries or similar approach • NZ metadata in web-scale discovery systems

14. Expand data stewardship capability[Rec 10, i-iii] • Better tools for managing duplicates and incorrect records • Improved search facility on NUC

15. Maximise usage of existing OCLC services[Rec 12] • Bibliographic Record Notification Service • OCLC training • WorldCat Registry

16. Additional Te Puna services [Rec 14, i-iii] • Bib records for EPIC e-journals • Automatic searching on 10 and 13 digit ISBNs • Disaster recovery support

17. Improve SchoolsCat service [Rec 16] • Easier downloading • Single-level authentication • Correcting login name and password masking • Supporting enhanced metadata, e.g. cover images

18. Selection information [Rec 13] • Index of links for resource selection for N.Z. and Pacific material