Total Cost of ERP Systems Implementation in Danish, Slovak and Slovenian Companies

1. Total Cost of ERP Systems Implementation in Danish, Slovak and Slovenian Companies Frantisek Sudzina Björn Johansson CAICT, Copenhagen Business School

2. Motivation • 3gERP project tries to decrease total cost of ERP system ownership from end-customers’ perspective • Need to understand cost drivers • Available data are either old or are calculated from vendors’ and consultants’ perspective

3. Research setting • Questionnaire survey • Countries • Denmark • Slovakia • Slovenia • Effective sample size - 112

4. Research setting • Dependent variables: • Software license • Programming of changes • Organizational implementation • Hardware costs • Explanatory variables: • Country • Size • CIO • Information strategy

5. Research model Country Software license Size Programming of changes CIO Organizational implementation Information strategy Hardware costs

6. Findings Country Software license Size Programming of changes CIO Organizational implementation Information strategy Hardware costs

7. Findings

8. Questions, comments, suggestions?

9. Thanks for your attention