Maximizing Efficiency: Crafting Effective Policies and Procedures Manual

1. Session C-14 Write, Implement and Own It: The Making of a Policies and Procedures Manual Holly Langer-Evans Michael Cagle U.S. Department of Education

2. None of us is as smart as all of us. - Japanese proverb

3. Session Objectives • Access the FSA Assessments • Review Policy and Procedure (P&P) activities • Introduce the P & P Manual • Learn how to the P & P activities can assist in the development of a P & P Manual

4. Tools to prevent and/or identify compliance issues, and implement Management Enhancements (Action Plans) for problem areas The FSA Assessment

5. Access the FSA Assessment

6. Policies and Procedures • Beginner, intermediate and advanced users • Minimum requirements • Regulations

7. Use activities to complete policies and procedures Utilize minimum requirements chart to ensure minimum requirements met Work as a team to complete/review manual Policies and Procedures Manual • Electronic • Input data • Resources linked

8. Team Building Web Site http://www.teambuildinginc.com/tps/002.htm

9. FSA Assessment Demonstration

10. Session Objectives • Learned how to access and the goals for the FSA Assessments • Reviewed P & P activities • Introduced to the P & P Manual • Encouraged to use both the P & P activities and Manual • Learned the value of a team approach

11. Contact Information • We appreciate your feedback and comments. We can be reached at: • Phone: Holly: 617 289 0136 Mike: 206-615 2586 • Email:Holly.Langer-Evans@ed.govMichael.Cagle@ed.gov

12. Questions