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Survey Overview. Practice Problems: Survey Modes. Classify Surveys. Structured questions imposes limit on responses. Classify Surveys. Disguised question the true purpose of the question is hidden from R. Classify Surveys. Temporal Classification
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Classify Surveys • Structured questions • imposes limit on responses
Classify Surveys • Disguised question • the true purpose of the question is hidden from R
Classify Surveys • Temporal Classification • Cross-sectional – surveys respondents at one point in time • Longitudinal – different R’s at different points in time • Panel Study – same R’s at different points in time
The Nature of Surveys • Questionnaires • Interviews
Errors in Survey Research • Random sampling error • Margin of Error [+/- 3%] • Systematic error • Size ?
Systematic Error • Respondent Error • Administrative Error
Respondent Error • Non-response • Errors associated with those selected, but who fail to participate
Non-Response Errors • Non-Respondents • Not at home • Refusal • Item non-response (missing at random?) • Self Selection Problem
Respondent Error • Response Error • When people consistently bias answers • Deliberate • Fear of reprisals • Unconscious
Unconscious Misrepresentation • Acquiescence bias • R always agrees with Q’s
Unconscious Misrepresentation • Extremity bias
Unconscious Misrepresentation • Interviewer bias • List Randomization • Bogus Pipeline
Unconscious Misrepresentation • Auspices bias • due to org conducting survey
Unconscious Misrepresentation • Social desirability bias • Over estimating income, or amount of exercise
Administrative Error • Data processing error • mis-keying a response when entering it • Sample selection error
Administrative Error • Interviewer error • mis-recording a response when interviewing • Interviewer cheating • falsifying interviews
Estimates for systematic error • How can we? • Only 50% of people who say they will definitely buy consumer packaged goods within the next three months actually do so! • Well designed surveys will substantially reduce systematic error