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ThinkManagement Console 9.0 SP2

ThinkManagement Console 9.0 SP2. Lenovo ThinkManagement Console LANDesk Management Suite for ThinkVantage Technologies Lenovo Hardware Password Manager Etc…. ANZ. Lenovo ThinkManagement Console - Overview.

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ThinkManagement Console 9.0 SP2

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  1. ThinkManagement Console 9.0 SP2 • Lenovo ThinkManagement Console • LANDesk Management Suite for ThinkVantage Technologies • Lenovo Hardware Password Manager • Etc… ANZ

  2. Lenovo ThinkManagement Console- Overview • A high value, entry-level LANDesk for ThinkVantage offering that gives the customer discovery, hardware and software Inventory, ThinkVantage reporting and remote diagnostics designed for a heterogeneous environment • Client license included with IBM/Lenovo clients bought after Jan 2002 • All IBM & Lenovo clients • Add-on solution include alerting, full management, antivirus, server management, security management, etc. • Additional PMA required if customer requires phone support and continuous software updates • Industry standard attach rate for PMA is ~90% • Supports Lenovo clients, OEM clients, Mac and Linux clients • Support available thru • Getting Started • Documents on the Lenovo ThinkManagement Console web • PMA • Purchased thru Lenovo • Lenovo ThinkManagement Console inventory report required for validation of free Lenovo software licenses • Available in countries where LANDesk for ThinkVantage is released • For more information: • www.landesk.com/thinkvantage/thinkmanagement

  3. Lenovo ThinkManage Console- A Solution That can Easily be Expanded When Need Arises ThinkVantage Inventory and Reporting Only Captures results of the local diagnostics Only Out-of-band management Partner Integration (requires partner software on client) Client license entitlement with IBM/Lenovo clients bought after 1 Jan 2002 (Think and Lenovo 3000 clients) Advanced Remote HW Diagnostics Hardware Leasing thru IGF Full Hard Drive Encryption

  4. Lenovo ThinkManagement Console- A Solution That Sets Us Apart • Deliver enhanced collection of hardware and software information from the client • Built in reporting capabilities and allows standard reports to be automatically posted to intranet • Full vPro management support • Note- CIRA support requires upgrade • Infrastructure requirements are minimal • Support for all your clients regardless of size • Collects extended information from clients such as: • Battery information • Access Connection profiles used • Rescue and Recovery usage • Etc.. • Enhances IT reporting for managing leased assets thru integration with IBM Global Financing • Integrates well with your existing enterprise solutions • Can easily be upgraded to a full function client management solution without need to redeploy

  5. Lenovo ThinkManagement Console - How to get Started • Evaluate the Solution • Download the Lenovo ThinkManagement Console • Please see http://www.landesk.com/lenovo • ThinkManagement includes Discovery, Inventory (TVT specialized), vPro Management and Reporting • Activate Client Licenses • Provide a Lenovo ThinkManagement Console Client Report to thinkmanagement@landesk.com for validation • Please see http://community.landesk.com/support/docs/DOC-1120 on how to create the report • LANDesk guides the customer thru the activation process including: • Granting free software licenses for Lenovo Systems • Delivering quote to Lenovo Sales rep for non-Lenovo systems and PMA offering for Lenovo systems • Utilizes the standard part number process • Upgrade Path (fee based offerings) • Activation only for Hardware Password Manager, LDMS for TVT, LD Patch, Security Suite, SMC etc… • Additional Licenses • Please follow the process above for adding additional Lenovo and non-Lenovo client licenses • Support Lenovo and OEM, Mac and Linux systems • Free software licensee for Lenovo systems • Client license included with purchase of Lenovo system

  6. LANDesk Management Suite For ThinkVantage- Upgradeable to a Performance Tuned Client Management Solution Out-of-band management Partner Integration (requires partner software on client) Advanced Remote HW Diagnostics Hardware Lease Management Full Hard Drive Encryption*

  7. Lenovo/LANDesk Software Offering Roadmap • April 2010 - High-lights • Win7 agent and WS 2008 R2 Core server support • Includes HPM and LDMS for TVT Win7 • Consolidated Code base for LDMS for TVT, TMC and HPM • One single exe to download to install • Update TVT support to support Win7 TVT • Lenovo BIOS configuration • Access Connection WAN inventory and reporting • GA Nov 27, 2010 - High-lights • LD Power Manager integration with Lenovo Power Manager • Consolidated Code base to include SMC 2.x • Multiple Lenovo Battery inventory • Real Time Lenovo Warranty support (PEW) • Fingerprint Management & Remote Authentication • ThinkManagement Console • LDMS for TVT 9.x SP2 • Hardware Password Manager • SMC 2.x • ThinkManagement Console • LDMS for TVT 9.0 • Hardware Password Manager • LDMS for TVT 8.8 • SP2 for TVT GA Nov 27‘10 Oct ‘09 April ‘10

  8. ThinkManagement Console 9.0 and LDMS for TVT 9.0 • Updated all in one console built on the LDMS 9.0 base code. • Leverage Lenovo branding based on ThinkManagement Console. • Ability to activate ThinkManagement Console, LDMS for TVT, Hardware Password Manager and EasyManage functions can be activated out of the base offering of TMC with no additional installation of software. • Improved features for enterprise scalability. • Core Sync • Role Based Administration • Support for Win7 32 & 64 bit Clients • Support WS 2008 R2 Core Server

  9. Lenovo BIOS Inventory and Change Control from Windows • TMC 9.0 & HPM will support BIOS inventory* • Cmdline to execute “ldLenovoBiosSet.exe biossettings.xml” • rc = 0;  // Success • rc = 87;    // Distribution error code "One of the parameters was invalid." • rc = 1627;  // Distribution error code "The function failed during execution." • LDMS for TVT supports both inventory and distribution of setting. • Supported only on systems enabled for WMI BIOS interface. i.e. X200, X201, T400, T510, W700, M58, M90p,etc.. • Allows for single or mass BIOS changes • Note *Will require 3rd party tool for software distribution tool or LDMS for TVT

  10. Enhanced WAN information through Access Connections • Enabled for TMC, LDMS for TVT and HPM • New WAN adapter inventory • Allows for reporting on WAN adapters details • Activation State • Activation Status • MEID # • WAN phone number (used for billing) • Etc…

  11. Hardware Password Manager • Updated HPM Client to 1.2 • Supports XP, Vista 32 & 64 bit and Win7 32 & 64 bit • Streamlined Enrollment Process • Domain Login Names • i.e. balog@lenovo.com and lenovo/balog • Additional cycle delay for portal for contact • For Registration, Intranet Login and Vault updates • Allows for additional time when using VPN or Wireless connection

  12. New RBA in TMC, HPM and LDMS for TVT - cont • Updated HPM Client to 1.2 • RBA Updates • Change/View • Obscure pwd option • View only

  13. Lenovo Warranty – PEW Real-time retrieval for PEW data for Lenovo systems.

  14. Remote Fingerprint Validation Enhanced fingerprint features Remote Validation Remote Fingerprint Clear

  15. ThinkManagement Console(TMC) vs. Dell Client Manager (DCM)

  16. TMC vs. DCM overall comparison

  17. Competitive review LANDesk, MS and Symantec

  18. LANDesk management solutions Systems Security Service Asset Microsoft, Symantec, HP, IBM, Novell, BigFix, Matrix42, BMC, LANDesk appears best-in-class in all 4 disciplines.

  19. 2009 Gartner Magic Quadrant (PCCLM) Avocent (LANDesk) “has a complete PCCLM product (LDMS), along with competitive products for endpoint protection and service desk. LDMS has some of the best capabilities for package deployment and patch management.” Microsoft (SCCM) “Microsoft ConfigMgr customers tend to have higher staffing levels to manage the infrastructure and to build functionality that doesn't exist in the product natively” Symantec (Altiris) “The Altiris product is complex, and successful deployments typically require high levels of investment in time and resources in both implementation and training.” Terrence Cosgrove Magic Quadrant for PC Configuration Life Cycle Management Tools Gartner ID G00172200, November 24, 2009

  20. Lenovo/LANDesk Solutions Asset Lifecycle Management Systems Configuration Management Security & Compliance Process Automation & Open Platform Anytime, Anywhere Access Connections IT Service Management Physical and Virtual Infrastructure Planning & Management

  21. Help IT Move Up the Maturity Curve Control • Competitive Advantage • Single Vendor Solution • Rapid ROI • Ease of Use • IT Business Value • - Full IT maturity, ITIL and beyond • IT service management • Open platform Business Alignment Active Management - Process automation - Push-button console - Proactive & available Process Management Common Management - Multiple problems – systems/security - Common console - Lower training/overhead Policy Enforcement Single Solution - Solve problem at hand - Planned, quick ROI Chaos Tools Leverage Reactive Proactive

  22. Competitive review LANDesk, MS and Symantec

  23. Microsoft

  24. System Center product family • Data Protection Manager • $27-PC + $157-Server + $579-Mgmt Server • Disk and tape data protection • File level protection* • *Application level protection (Server is $431) • Other System Center Products • Essentials • Limited to 30 servers, 500 clients • $20-PC + $101-Server + $2961-Core • Microsoft Desktop Optimization Pack (MDOP) • Requires Software Assurance • $7 - $10 per PC • Mobile Device Manager • $2149 + $57/device or user • Service Manager • Due in 2010 • Capacity Planner • Configuration Manager • $41-PC + $157-Mgmt Server + $1321-Core or • Core CAL EA + $157-Mgmt Server + 1321-Core • Inventory • Software distribution • Patch management • Base OS or system hardware • Desired Configuration Management (DCM) for basic workloads* *DCM for applications and compliance (Mgmt Server is $430) • Operations Manager • $32-PC + $157-Managed Server + $1321-Core or • Enterprise CAL EA + 1321-Core • Monitoring • Audit Collection • Troubleshooting • Reporting • for basic server workloads* *for any server workload and applications (Managed Server is $431) • Virtual Machine Manager • $869-mgmt of unlimited OSEs on a physical server • $505-mgmt of 5 hosts (Mid-Market) • Intelligent Placement • P2V conversions • Resource optimization • Provisioning • Monitoring • Server Management Suite Enterprise Licensing (SMSE) • $1497*-Managed Server + Mgmt Servers • System Center Operations Manager 2007 • Configuration Manager 2007 R2 • Virtual Machine Manager 2008 • Data Protection Manager 2007 • * Price includes the license and two years of Software Assurance.

  25. True Cost “Organizations will be attracted to this product because of its inclusion in the Microsoft Core Client Access License (CAL) and as a result of broader Microsoft migration initiatives, but organizations need to understand the product's advantages and trade-offs.” “… we generally find that SMS/ConfigMgr '07 takes longer to deploy and requires more staff than competitive products,  and organizations should ensure that they are properly staffed.” “Highly distributed environments must invest heavily in server/database infrastructure to support ConfigMgr '07.” “Organizations that require leading capabilities to manage large or distributed environments may require add-on tools, such as those from 1E, or should consider alternative configuration management vendors that offer deeper mobile support options natively.” July, 2008 Gartner publication ID G00158410

  26. System Center Configuration Manager Why organizations avoid Microsoft (SCCM) Company Microsoft has traditionally exploited vendor lock-in A promise made is not necessarily kept (vaporware) Influence over product direction is slim to none MS has slow adoption of current technologies (results in less automation, more resources required) Organizations cannot be as competitive in their own industry using SCCM Product Product requires extensive architecture (remote sites, security infrastructure) Missing power management, alerting, agent monitoring, full remote control features, security delegation (RBA), non-Windows mgmt, automation (process) engine, etc Multiple architectures necessary to achieve systems + security Cost Licenses are 20% of the TCO for a solution - MS gives them away to compensate value proposition Supplemental products will require a multi-vendor answer to a single pain Lack of features and automation functionality necessitate multiple administrators, additional training

  27. Symantec

  28. the release of Version 7.0 "was not an easy decision” Symantec (Altiris) portfolio Enrique Salem Symantec CEO Version 7 Suites • Client Management Suite (List, $95 per PC) • Symantec Management Platform • Network Discovery • Inventory Solution * • Event Console • Deployment Solution * • Out-of-Band Management • Patch Management for Windows/Linux • Software Management Solution (includes SVS) • Power Scheme Task • pcAnywhere • Real Time System Manager • Unix/Linux/MAC agent • Server Management Suite (List, $399 per server) • Symantec Management Platform • Network Discovery • Inventory Solution • Event Console • Monitor Solution • Patch Management for Windows/Linux • Software Management Solution • Real Time System Manager • Unix/Linux/MAC agent * Sold standalone also • Endpoint Virtualization Suite (Spring, 09) • Workspace Virtualization (SVS) • Workspace Streaming (SVS Pro) • Workspace Corporate (nSuite Privacy Shell) • Workspace Profiles (coming soon) Other Suites • Total Management Suite (6x) • Endpoint Management Suite (CMS 6x, SEP 11, BESR 8) • Ghost Solution Suite (11.5) • Add-ons • Packaging (Wise Pro) • Advanced Reporting (IT Analytics) • Security (SEP 11) • Backup Exec System Recovery (8) • pcAnywhere (12.5) • Dell, HP Client Manager • Handheld Management (6x) • Backup and Recovery (6x) • Asset Management (6x) • Help Desk (6x) • Workflow • CMDB (6x)

  29. Symantec Altiris Why organizations avoid Symantec (Altiris) Company Symantec is known as the place where apps go to die – Altiris is no exception Altiris management has jumped ship – all of them Severe cuts have been made to sales, development divisions, partners - vision With the new CEO, focus is now 100% on Security, Storage No expertise within the Symantec ranks for systems management Lack of knowledge around the pain = lack of a solution Development of Systems management has deteriorated Slips are a regular occurrence now – CMS, Virtualization, Asset, Service Desk, CMDB After acquisition, customers have been stranded Support experience has changed – more expensive, slower results, increased frustration Product influence is lost – integration has taken priority over innovation Vision and Execution is missing Product Product upgrades require a rip’n’replace CMS, SMS – new architecture; rest of portfolio is still on the old, non-integrated architecture License management, Internet control is missing; patch management, deployment is half baked Multiple architectures necessary to achieve systems + security Cost Uneducated and disinterested sales staff Lack of value has forced a give-away of Altiris licenses Takes extraordinary amount of cost to realize a smaller ROI

  30. LANDesk – Best choice for the Enterprise • Simple, reliable architecture • ...Only have one agent to deploy, maintain, report on, upgrade • ... Agent monitors and self-heals itself • ... Console is very intuitive, easy to use • ... Process driven automation • Enterprise feature set • ... Content distribution – mutlicast, fault tolerance, load balancing, peer download, automation via process engine • ... Reporting - pull data from any source, in dashboards too • ... Remote - control users inside, outside of firewall; ondemand • ... Administration - granular rights for role based mgmt security • ... Inventory - custom retrieval, local user pwd mgmt, dynamic discovery • ... SLM - dynamic product definitions, Asset Management integration • ... OSD - hardware independent imaging, heterogeneous platform support • ... Power - data protection, insomnia relief, process protection • ... Integrated layered security - AV, HIPS, Device and Application control, Patch, NAC, Firewall, DLP • Broad platform support • ... Can secure and manage all workstations with one architecture • ... Windows and MAC systems and security management • ... Extensive directory and database support • ... Single vendor for consistent systems and security management of all platforms Extendable CMDB for custom adaption ... The database can be extended to incorporate custom objects ... SDK allows customers, partners, and other vendors to extend functionality ... Allows for inter-connectivity between enterprise applications Complete management, regardless of connectivity • ... Secure and manage endpoints inside or outside of firewall • ... Secure, hardened solution that does not require network reconfiguration • ... Scalable solution manages all of my mobile users, MAC or Windows Global presence with world class support ... The LANDesk division of Avocent has 750 employees, 250 engineers, and 150 partners worldwide ... Product is localized in 10 languages and utilizes a Unicode database ... 4 flexible support programs - including self service, 24x7 phone support, dedicated support resources, health checks, eLearning subscription, etc No dedicated resources to maintain at each site ... No need for additional hardware, software costs ... No need to design, maintain a complex architecture • ... No need to supplement product with advanced distribution methodologies

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