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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow

REQ.24.4.1 Enrollment in Demand Response Programs Process Flow. Engineering Firm. Retail Customer receives Authorization & reviews (24.3.2.4). Retail Customer. 1. Retail Customer negotiates with DSP (24.3.2.4.1.3). No Further Action. Demand Response Service Provider (DRSP). Yes. No.

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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow

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  1. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer receives Authorization & reviews (24.3.2.4) Retail Customer 1 Retail Customer negotiates with DSP (24.3.2.4.1.3) No Further Action Demand Response Service Provider (DRSP) Yes No DRSP creates or revises Authorization & sends to Retail Customer for signature (24.3.2.2, 24.3.2.3 & 24.3.2.4.1.5) DRSP identifies prospective client (24.3.2.2) Negotiation successful? (24.3.2.4.1.3, 24.3.2.4.1.4 & 24.3.2.4.1.5) No DRSP enters negotiation (24.3.2.4.1.3) Yes Negotiation necessary? (24.3.2.4.1.3) 2 No Further Action Distribution Company

  2. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Authorization acceptable? (24.3.2.4, 24.3.2.4.1) Retail Customer fills in & signs Authorization & sends to DRSP (23.3.2.4.2) Yes 1 Retail Customer No Retail Customer returns rejected Authorization to DRSP (24.3.2.4.1) Receives rejected Authorization & re-evaluates (24.3.2.4.1.1) Demand Response Service Provider (DRSP) Receives signed Authorization & sends Customer Information Request to Distribution Company (24.3.3.3.1) Still a viable client? (24.3.2.4.1.1, 24.3.2.4.1.2 & 24.3.2.4.1.3) Yes No DRSP re-evaluates Authorization form (24.3.2.4.1.3) 2 No Further Action Distribution Company Receives Customer Information Request (24.3.3.3.1) 3

  3. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Is Retail Customer eligible? (24.3.3.3, 24.3.3.3.1 & 24.3.3.3.2) Is Retail Customer a viable client? (24.3.3.4, 24.3.3.4.1 & 4.3.3.4.2) Retail Customer Receives letter from DRSP (24.3.3.4.1) Demand Response Service Provider (DRSP) Sends a letter to Retail Customer that DRSP cannot help (24.3.3.4.1) DRSP receives rejection notice (24.3.3.3.1) Receives necessary data & performs quick assessment (24.3.3.3.2) No Yes 4 Distribution Company Distribution Company compiles necessary data & sends to DRSP (24.3.3.3.2) Distribution Company sends rejection notice (24.3.3.3.1) No 3 Yes

  4. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Receives request for assessment (24.3.3.5) Performs in-depth site assessment & sends to DRSP (24.3.3.6 & 24.3.3.6.1) 7 Detailed on-site assessment needed? (24.3.3.4.2, 24.3.3.4.3 & 24.3.3.5) Is Retail Customer a viable client? (24.3.3.7, 24.3.3.7.1 & 24.3.3.7.2) Retail Customer Receives notification that DRSP unable to help (24.3.3.7.1) Retail Customer receives contract & reviews (24.3.3.8) 5 Demand Response Service Provider (DRSP) Sends request for assessment to engineering firm (24.3.3.5) Notifies Retail Customer that unable to help (24.3.7.1) Receives in-dept Assessment (24.3.3.6 & 24.3.3.6.1) Yes No DRSP sends contract or revised contract to Retail Customer (24.3.3.7.2, 24.3.3.7.2.1, 24.3.3.4.3 & 24.3.3.8.2.2) 4 6 Yes No Distribution Company

  5. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Engineering firm requests payment for in-depth assessment (24.3.4.1 & 24.3.4.1.1) 7 Is contract acceptable? (24.3.3.8, 24.3.3.8.1 & 24.3.3.8.3) Negotiation Successful? (24.3.3.8.2, 24.3.3.8.2.1 & 24.3.3.8.2.2) Retail Customer Retail Customer signs contract & sends to DRSP (24.3.3.8.3) Yes 5 Retail Customer rejects contract (24.3.3.8.1) No 6 Receives signed contract (24.3.3.8.2) Demand Response Service Provider (DRSP) Yes DRSP receives request for payment from engineering firm (24.3.4.1 & 24.3.4.1.1) Receives contract rejection & opens negotiation with Retail Customer (24.3.3.8.2) 8 Sends Enrollment Request to Distribution Company (24.3.3.9, 24.3.3.10 & 24.3.3.11) No further action (24.3.3.8.2.1) No Distribution Company Distribution Company receives Enrollment Request (24.3.3.9, 24.3.3.10 & 24.3.3.11) Distribution Company enrolls Retail Customer (x.x.x.x)

  6. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Engineering firm receives payment (x.x.x.x) Negotiations successful (x.x.x.x) Is request valid (x.x.x.x) Retail Customer DRSP receives payment & forwards to engineering firm (x.x.x.x) Demand Response Service Provider (DRSP) Yes DRSP validates request for payment from engineering firm & sends to Distribution Company (x.x.x.x) Receives payment rejection & enters negotiation with Distribution Company (x.x.x.x) 8 No further action (x.x.x.x) No Distribution Company Sends payment rejection to DRSP (x.x.x.x) Receives request for payment & evaluates request (x.x.x.x) No Distribution Company authorizes payment (x.x.x.x) Distribution Company sends payment to DRSP (x.x.x.x) Yes

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