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IMPROVEMENTS DUE TO ISO9001 IMPLEMENTATION

IMPROVEMENTS DUE TO ISO9001 IMPLEMENTATION. Period: 2003 - 2005. The Projects were with the following customers: DIGICALL SYRINGA CSF FOUNDRIES TNT PROTEA.

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IMPROVEMENTS DUE TO ISO9001 IMPLEMENTATION

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  1. IMPROVEMENTSDUE TO ISO9001IMPLEMENTATION

  2. Period: 2003 - 2005 • The Projects were with the following customers: • DIGICALL • SYRINGA • CSF FOUNDRIES • TNT • PROTEA Peter Bushell, founder and CEO of Three Tiers Consultants cc, consulted on various projects, specifically doing ISO9001 implementations for these customers. On 5 of these projects, specific data was gathered to empirically show the overall business improvement made as well as the associated return on investment for those projects. Background information

  3. Digicall Syringa ISO9001 Certification Technical Recruitment Company 3 Person Operation • ISO9001 Certification • 100 seat Insurance Claim Call Centre for two "Glass-Fitting" Companies Customer Specific Background

  4. CSF Foundries TNT ISO9001 Certification 4 Major National (South Africa) Centres of an International door-to-door Courier Total 200 people • ISO9001 Certification • Labour Intensive Small Industrial Foundry • Specializing in water-industry custom design castings • 15 staff Customer Specific Background

  5. Protea • Small to medium Chemical Manufacturing & Servicing Company • 40-45 people Customer Specific Background

  6. Table of Improvements

  7. Table of Improvements

  8. Table of Improvements

  9. Table of Improvements

  10. Table of Improvements

  11. Table of Improvements

  12. In Summary

  13. Graphic Representation

  14. THANK YOUFOR YOURTIME Three Tiers – Helping you complete the picture...

  15. Do not hesitate to contact me personally if you need help! Peter Bushell082 378 9630 or:- peter@3tiers.net or visit:- www.3tiers.net Three Tiers – Helping you complete the picture...

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