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Plan and prepare for major migrations in regional community colleges, focusing on technology upgrades, budgeting, and support for increased user demands. Transition to Cisco for distance learning and VoIP, upgrade servers, and manage high-bandwidth utilization.
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PROFILE • Sweet spot • Regional campuses • Community colleges • 1,000-5,000 full time equivalents (FTEs) • Budgets • Major migrations to take place end of August • Must get on calendar in April for June sign-off • Fiscal year begins July 1
ENVIRONMENT • Configuration: classrooms, dorms, labs, data centers • Infrastructure: • Cabletron • Migrating to Cisco for distance learning/VoIP • UNIX systems; mix of Windows NT, Novell • Internal Web servers hosting campus intranet; online curriculum; specialized applications • Oracle, SQL, Sybase • Rare to find Exchange as in-house email application
PAIN • User base is growing and becoming more demanding because of e-learning and other services • Wiring of dorms adds extra loads • Homework, class curriculums and other assignments on remote servers are accessed by students and faculty at all hours • High bandwidth utilization downloads such as: • Video clips • Music • Computer games Need to support 24x7 operations with 8am-6pm staff