2006 NASPAA ANNUAL CONFERENCE Humphrey Institute, University of Minnesota, October 10-21, 2006

1. 2006 NASPAA ANNUAL CONFERENCE Humphrey Institute, University of Minnesota, October 10-21, 2006 The Future of the Public Sector IT Workshop & Perspectives on Standard 4.21 David F. Andersen Sharon S. Dawes Theresa A. Pardo R. Karl Rethemeyer Gabriel Puron Cid Russell S. Hassan Center for Technology in Government and Rockefeller College of Public Affairs and Policy University at Albany, State University of New York

2. Outline of Remarks • A Three-Tier Approach to Teaching Information Strategy and Management in the MPA Curriculum • Information Management, Technology Applications, and Policy: A Web-Based Curriculum Starter Kit • Specific Pairings of Cases and Web-Based Material to Create a Credible Starting Core Curriculum

3. Research Univ.-Wide Univ.-Wide Univ.-Wide and Technology Info. Info. Internships Courses Mgmt Policy Making Smart IT Choices Intro. to Information Strategy & Mgmt Data, Models, Decision Public Management Institutions & Governance Entering Students Tier 2: MPA Tier 3: Tier 1: MPA Whole Courses University-Wide Core Classes Offerings A Three-Tier Curriculum

4. Part II: Information Management, Technology Applications, and Policy • A Web-Based Curriculum Starter Kit • Several articles that present the philosophy behind our specialization in “Government Information Strategy and Management” & the structure of our curriculum • A sample of CTG practical guides and tools that focus on the critical public management responsibilities associated with information and technology use in the public sector • A sample of short case studies that can help introduce this material into any MPA’s program • An appendix that identifies resources for faculty

5. Articles • “Training the IT-savvy public manager: priorities and strategies for public management education” (Sharon S. Dawes). • “A Three-Tier Approach to Teaching Information Strategy and Management in the MPA Curriculum” (David Andersen, Karl Rethemeyer, Theresa Pardo, Sharon S. Dawes, Gabriel Puron-Cid, and Russell Hassan). • “Preparing Public Managers To Make Smart Information Technology Choices” (Theresa Pardo).

6. Practical Guides and Tools developed by CTG Inter-organizational Collaboration & Integration Making IT Investments Practical Guides & Online Tools/Resources Electronic Records Management Enabling E-Government

7. A CTG Practical Guide Making Smart IT Choices: Understanding Value and Risk in Government IT Investments April 2004 Sharon S. Dawes, Theresa A. Pardo, Stephanie Simon, Anthony M. Cresswell, Mark F. LaVigne, David F. Andersen, and Peter A. Bloniarz http://www.ctg.albany.edu/publications/guides/smartit2

8. Making Smart IT Choices

9. A CTG Online Tool Insider’s Guide to Using Information in Government November 2000 Peter Bloniarz, Donna Canestraro, Meghan Cook, Tony Cresswell, Sharon Dawes, Mark LaVigne, Theresa Pardo, Hans Scholl, and Stephanie Simon http://www.ctg.albany.edu/static/usinginfo/index.htm

10. Short Case Studies • Black River Schools Part I • Black River Schools Part II • Forensic Mental Health Database • Managing the Introduction of a Voice-Oriented Data System in the Retirement Services Division • A New Information System for the Public Policy Department.

11. Resources for Faculty • The Center for Technology in Government, University at Albany, SUNY • The Center for Electronic Governance – Indian Institute of Management Ahmedabad (IIMA) • The Center for Information Management, Integration and Connectivity (CIMIC) – State University of New Jersey, Rutgers • The Center for Technology and Information Policy – Maxwell School of Syracuse University • The Digital Government Research Center – University of Southern California

12. Resources for Faculty • The Institute for Development Policy and Management (IDPM) – University of Manchester, United Kindom • The National Association of State Chief Information Officers (NASCIO) • The National Center for Digital Government (NCDG) – University of Massachusetts Amherst’s Center for Public Policy and Administration • The National Science Foundation (NSF) – Digital Government Program • The Program on Networked Governance - John F. Kennedy School of Government

13. Part III: Specific Pairings of Cases and Web-Based Material to Create a Credible Starting Core Curriculum • A Core Course in Institutions and Governance • A Core Course in Public Management • A Core Course in Data, Models, and Decisions

14. Materials Suitable for a Core Course in Institutions and Governance • First Case: Black River Schools Part I & II • The Black River Schools Cases are “warm up cases that can be used in any core class • WWW Material: Students scan material on the Web for general Overview • Second Case: Managing the Introduction of a Voice-Oriented Data System… • WWW Material: Making Smart IT Choices or Insiders Guide to Using Information in Government

15. Materials Suitable for a Core Course in Public Management • Case : Forensic Mental Health Database • Can be easily coordinated with a technical course in databases • WWW Material: • Sharing Justice Information • New Models of Collaboration • Why Assess Information Sharing Capability?

16. Materials Suitable for a Core Class in Data, Models, and Decisions • Case: A New Information System for the Public Policy Department • WWW Materials: • Making Smart IT Choices • Understanding Value and Risk in Government IT Investments

17. Summary • A Three-Tier Approach to Teaching Information Strategy and Management in the MPA Curriculum • Information Management, Technology Applications, and Policy: A Web-Based Curriculum Starter Kit • Specific Pairings of Cases and Web-Based Material to Create a Credible Starting Core Curriculum