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Orchestra Pits. Common and Not –So-Common SCC LIS Problems Claudia Harrier The Vancouver Clinic. Overview. Introduction Organization Problems Help is on its Way Conclusion/Q&A. Organization. Card File Notebook Excel File. Advantages: Convenient Portable
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Orchestra Pits Common and Not –So-Common SCC LIS Problems Claudia Harrier The Vancouver Clinic
Overview • Introduction • Organization • Problems • Help is on its Way • Conclusion/Q&A
Organization • Card File • Notebook • Excel File
Advantages: Convenient Portable Can reference when on another computer screen Disadvantages: Not available when you are not in close proximity Limited Space Not searchable CARD FILE
Advantages: Print and store printed pages Portable Can reference when on computer Disadvantages: Not available when you are not in close proximity Not searchable Time-consuming to keep in order NOTEBOOK
EXCEL FILE Advantages Searchable Easily organized Accessible everywhere Can’t be displaced Can “cut & paste” solutions Disadvantages Toggling back and forth if you do not have dual screens
PROBLEMS • Personal Options • View • Interfaces • Multisite Translation Table • Microbiology • Reference Lab • TAT Violations • Printers
PERSONAL OPTIONS Time-Out Open in Edit Mode Customized Settings Collect/Receive Change Password
PERSONAL OPTIONS Timeout too short
PERSONAL OPTIONS Open in Edit Mode
PERSONAL OPTIONS Customized Settings
PERSONAL OPTIONS Collect and Receive
PERSONAL OPTIONS Change Password
Home Order Entry Keypad Worklist Instrument Menu VIEW
Solving Problems with “View” Main Screen
Solving Problems with “View” Order Entry --Tools --Options --Customize
Solving Problems with “View” Worklists
Instruments —re-downloading Workstation —redirection/ downloading After down-times After upgrade installs INTERFACES
Instruments —re-downloading INTERFACES
Workstation —redirection/ downloading INTERFACES
After down-times INTERFACES
After upgrade installs INTERFACES
Multisite Translation Table • Deleting Out-dated Rows
Multisite Translation Table “Impounding” Rows #
Microbiology • New antibiotic cards • Resend microbiology orders to instrument
Microbiology NEW ANTIBIOTIC CARDS
Microbiology Resending orders to instrument
Reference Lab Group test going to reference lab in error
TAT Violation % TAT Statistics Ot: Violations Tests: Ordered By: Test Viol in Percent
Printers Labels stuck in print queue Blank labels printing between printed labels
Printers Labels stuck in print queue
Help is on its way SNUG Users’ Group Best group & great place for answers Organize in your archived files Cut and Paste to your own file Knowledge Base Cut and Paste to your own file Takes a while to find things Cut and Paste to your own file
Help is on its way YOU take the baton! How do you organize your solutions? What pits have you evercome? What pits do you still face?
Orchestra Pits Questions & Comments Email: charrier@tvc.org