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How to Improve Patient Satisfaction Scores in Surgery Centers

Poor patient satisfaction scores can affect a surgical centeru2019s reputation as well as reimbursement. Learn more about how to improve patient satisfaction scores in surgery centers.<br>

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How to Improve Patient Satisfaction Scores in Surgery Centers

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  1. How to Improve Patient Satisfaction Scores In Surgery Centers

  2. Poor patient satisfaction scores can affect a surgical center’s reputation as well as reimbursement. Accurate documentation is a key element in providing effective care; many surgeons are also considering medical transcription outsourcingto help them maintain their EHR progress notes and operative reports.

  3. Strategies to Enhance Patient Experience Optimizing pre-surgery experience • Streamlining all the areas of pre-surgery can make the experience less stressful for the patient, thus boosting patient satisfaction • Scheduling process must include all the areas that need patient information and discussion prior to surgery CALL US: 918-221-7809 www.medicaltranscriptionservicecompany.com

  4. Alleviate stress on the day of surgery • Patient contact and staged interaction can help alleviate stress through perioperative process • Provide clear instructions on everything including the parking lot • or entrance to the check-in desk to improve patient satisfaction • Effective communication with the patient’s family is also a critical factor in patient satisfaction CALL US: 918-221-7809 www.medicaltranscriptionservicecompany.com

  5. Post-surgical experience • After the procedure, explain to both the patient and their family members what exactly was performed and what to expect further • Nurses and the anesthesia providers should observe the patient’s symptoms and pain level • Inform the patient about the billing process and integrate patient financial services within the process • Pay more attention to post-discharge care to ensure patient satisfaction and treatment adherence CALL US: 918-221-7809 www.medicaltranscriptionservicecompany.com

  6. While surgery centers focus on streamlining their processes and innovation to improve patient satisfaction scores, they can rely on experienced medical transcription companies to take care of their documentation needs. CALL US: 918-221-7809 www.medicaltranscriptionservicecompany.com

  7. Connect with us on Headquarters: 8596 E. 101st Street, Suite H Tulsa, OK 74133 Contact Information Main: (800) 670 2809 Fax: (877) 835-5442 E-mail: info@managedoutsource.com sales@managedoutsource.com support@managedoutsource.com Sales Extension: 102 Support Extension: 100 CALL US: 918-221-7809 www.medicaltranscriptionservicecompany.com

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