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HSBC ’ S CSR. CONTENTS. Introduction What does CSR mean for HSBC ? Highlights of 2011 Conclusion. SUSTAINABILITY. Environment. Shareholders. Customers. Risk Management. HIGHLIGHTS OF 2011. KEY WORDS. HSBC : Hongkong and Shanghai Banking Corporation
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CONTENTS • Introduction • What does CSR mean for HSBC ? • Highlights of 2011 • Conclusion
SUSTAINABILITY Environment Shareholders Customers RiskManagement
KEY WORDS HSBC : Hongkong and Shanghai Banking Corporation CSR : Corporate Social Responsability is about how companies manage the business process to produce an overall positive impact on society Sustain : lengthen or extend in duration or space Profitable : yielding or bringing gain or profit Shareholder : an individual or institution (including a corporation) that legally owns a share of stock in a public or private corporation. Sources HSBC Holdings plc Annual Report and Accounts 2011 http://www.hsbc.com/1/2/sustainabilityreport http://www.hsbc.com/1/2/sustainability http://www.hsbc.co.uk/1/2/hsbc-in-wales/corporate-social-responsibility