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Welcome to the Insider Exchange August 13, 2009

Welcome to the Insider Exchange August 13, 2009. Welcome to Commercial University. Your guides on our campus tour. Ann Dillon Director, Professional Development. Dave Rubenstein Director, Instruction & Evaluation. David Birnbaum Senior Director, Learning.

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Welcome to the Insider Exchange August 13, 2009

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  1. Welcome to the Insider Exchange August 13, 2009

  2. Welcome to Commercial University Your guides on our campus tour Ann DillonDirector, Professional Development Dave RubensteinDirector, Instruction & Evaluation David BirnbaumSenior Director, Learning

  3. Goal: Develop and deliver training that hasa measurable impact on your business. - Recruit and Retain - Increase transactions - Tool & System Adoption - Office Efficiencies

  4. Multiple Learning Options… • Conference Seminars • Traditional Classroom • Virtual Classes (Live Instructor) • Webcasts (Live & Recorded Lectures) • Self-paced (Web) • BLENDED

  5. Measure and tie training to business goals. -- Level-0: Attendance, Completions -- Level-1: Reaction. Like it? -- Level-2: Learning. Learn it? -- Level-3: Behavior. Utilize it? -- Level-4: Business. Production? (e.g. Sides, GCI, etc)

  6. Access via cbcBlueprint.com / Learning

  7. Training by role: • Principals & Managers • Experienced Brokers • Emerging Brokers (< 2 years) • Marketing Managers & Administrators

  8. Upcoming Live Training Click here for upcoming live training.

  9. Emerging Broker Training Program • Unique in the industry • For new commercial professionals • Four month program • Blended & Staged • Live Web, Self-Paced Web, Live Classroom • Accountability - Student Scorecard • Extensive Fieldworkd

  10. Emerging Broker Training Program • Business Planning • Finding New Business • Uncovering Needs • Analyzing the Property / Tenant • Gaining Control – Presentation Skills • Personal & Property Marketing • Negotiate & Handling the Transaction • Identifying Repeat Business Opportunities

  11. Click here forCommercial University

  12. Course Catalog and Links

  13. Training by Role • Principals & Managers • Experienced Brokers • Emerging Brokers (< 2 years) • Marketing Managers & Administrators

  14. Career Development Guides • Principals & Managers • Experienced Brokers • Emerging Brokers (< 2 years) • Marketing Managers & Administrators

  15. Training Discounts • CCIM • Continuing Education Credits • Mike Lipsey • Franklin Covey • Top Dogs

  16. Online Training • Element K Online Courses • Lipsey Webinar Recordings • Blueprint Webinar Replays • GCC Videos

  17. Principals and Managers • Recruiting Program • Webinars • Systems, Tools and Resources (STAR) • Transition Touch points

  18. Marketing Managers & Administrators • STAR Orientation • Custom Tool traignin • CREST (Live monthly Webex sessions) • CBC Tools (Short online videos under the “Tools” tab, posted with each Tool) • Custom online Help for tools & systems: User Manuals, Quick Guides, Help systems • 200+ On-Demand Self-paced training (Element-K) • PowerPoint, Excel, Project Mgmt, etc

  19. L Emerging Brokers Emerging Broker Training Program (EBT Mike Lipsey Webinars CCIM Training Discounts Commercial Concepts Collection (CCC) 200+ On-Demand Self-paced training (Element-K)

  20. Experienced Brokers • Mike Lipsey & Other Expert Webinars • Live & Replays • Conference Seminars • CCIM, SIOR, IREM, BOMA, ICSC, et al • Replays • Commercial Concepts Collection (CCC) self-paced web • Discounts • CCIM • Continuing Ed (CE) • Franklin Covey

  21. New Pilot Programs • CBC Performance Teams • Online Teams Coaching • High Accountability • Late 2009 • Business Planning Series: • Company Business Planning: • Webinar Series • Sept/October timeframe • Associate Business Planning: • Facilitated Online Program • Oct/Nov timeframe

  22. Using the Course Catalog Click here to Search by Keyword

  23. To Enroll, select a course. To select a Course, click on the Title.

  24. To Register Click the “Register” button.

  25. “Registration Successful” A message in red will verify your course registration

  26. “My Courses” Go to “My Courses to view Course List

  27. Launch Online Course Launch Online Courses from “My Courses”

  28. Launch Webex Live Session Launch Webex Live Session from “Instructor-Led Courses” tab under “My Courses”

  29. The Library • Select Library from the top menu • Click “Online Resources” • Download a wealth of resources

  30. Help • Commercial University Helpdesk • 1-866-237-0789 • CBC Helpdesk • 1-800-222-2162 (Option 2)

  31. Questions & Closing

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