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EVERY BODY A SALES PERSON. Top Executives .-For more business CEO –More business All effective employees for company growth. Get their coworkers and bosses to cooperate with them in getting the job done.
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EVERY BODY A SALES PERSON • Top Executives .-For more business • CEO –More business • All effective employees for company growth. • Get their coworkers and bosses to cooperate with them in getting the job done. • Everyone who is effective in virtually any area of life that involves other people is an excellent salesperson of some kind • Everybody who is in business in the public ,sector, private sector, NGOs, preachers, priests, rabbis, whatever it • A successful person is likely to be a salesperson, all the times.
GAP ANALYSIS • Defining what your idea, product, or service can do for a person. • How much it is doing . • Deciding how to demonstrate that GAP. • Enlarging the gap. • To a point person feels dissatisfied. • identifying the exact gap that exists and determining how big it is
QUALITIES OF SALES PERSON. • Best persuaders, • Best Communicators • Salespeople
TIPS • Aim to Better Sell Your Products, • Your Services, • Your Ideas, Yourself • Be an Ambassador. • Internal Organization • External organization
TYPES OF CUSTOMERS • A Customer /Buyer /Purchaser. • Recipient of a goods ,service product.or idea, • Obtained from a seller, vendor, or supplier. • For a monetary or other valuable consideration] Customers are generally categorized into two types: • An intermediate customer or trade customer (more informally: "the trade") who is a dealer that purchases goods for re-sale.] • An ultimate customer who does not in turn re-sell the things bought but either passes them to the consumer or actually is the consumer.
EXTERNAL CUSTOMER • External Customer is not directly connected to that organization. • They are the ones who pay for a service or product and can make or break an organization. • Good external Customer Service • Excellent internal customer service • Customer Service.
INTERNAL CUSTOMER • An internal customer is a customer who is directly connected to an organization, and is usually (but not necessarily) internal to the organization. • Internal customers are usually stakeholders, employees, or shareholders, also creditors and external regulators.