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Kerbside Good Practice Guidance

Kerbside Good Practice Guidance. Andy Dick Local Authority Support Manager. Developed with CoSLA, Scottish Government, SEPA, WRAP and ZWS Steering group consisting of 4 LA officers Requested by SOLACE to help senior management to prepare collection systems for ZWP and WSR

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Kerbside Good Practice Guidance

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  1. Kerbside Good Practice Guidance Andy Dick Local Authority Support Manager

  2. Developed with CoSLA, Scottish Government, SEPA, WRAP and ZWS • Steering group consisting of 4 LA officers • Requested by SOLACE to help senior management to prepare collection systems for ZWP and WSR • Started in March 2011 • Published in September 2012 • To be reviewed and updated as services change

  3. Guidance Structure • Measuring Performance • Legislation & Drivers • including references to checking compliance against WHG and Doc:CoP • Reviewing services and appraising options • Service design • Facing new challenges (food, glass, non-recyclable waste) • Service implementation • Round design, efficiency and training • Service monitoring • Contract management, auditing and dealing with contamination

  4. Measuring performance • Indicators of good practice • Range of materials collected, tonnage collected, wide coverage to HH, reliable service and effective communications • Benchmarking • Quantity of recycling can be measured using a range of tools – APSE and WRAP benchmarking tool • Quality is more difficult to benchmark but will become increasingly more important.

  5. Checking compliance

  6. Reviewing & Appraising • Number of Councils going through this process • Result of budget pressures and meeting WSR challenges • Consider the effectiveness of current services first! • Indicative cost & performance • http://www.wrap.org.uk/sites/files/wrap/Kerbside%20collection%20report%20160608.pdf

  7. Designing services for the future • Building on existing services • Review and identify areas for improvement • Develop strategies to make improvements (e.g. comms) • Expanding service to new materials and households • Flats, tenements • Mixed plastics, wider range of paper, glass, food.. • Kerbside sort, Co-mingled or combination of both? • Have to consider whole system cost • Refer to achievement of high-quality recycling

  8. Finance - Good practice checklist? • Shift patterns • 4on4off, 4over7 and double-shifts • Routing efficiency • Added value through in-cab technology • Chargeable services explored? • 3rd Sector service provision? • Sale of recycling materials – are you getting best value?

  9. Operating a good service • Continuous improvement • Don’t rest on your laurels • H&S • Training and route risk-assessments • Using a contractor – responsibility isn’t discharged • Effective and targeted communications • What works here might not work here • Training and development of all staff – collection, contact centre & back office

  10. Monitoring and improving

  11. Next Steps • PUBLISH! • Support to Councils • Refresh in light of regulatory changes • Updated with new examples and new approach?

  12. Every journey starts with a single footstep… Thank you. Andy Dick Local Authority Support Manager Andrew.dick@zerowastescotland.org.uk

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