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EveryOne Works . Two of every ten people have disabilities Presented by, Scott K. Wilderman President/CEO Career Resources, Inc. EveryOne Works. Benefits Information Workshops One-on-One Consultation Ticket to Work Training Programs Help with Job Searches Adaptive Equipment
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EveryOne Works Two of every ten people have disabilities Presented by, Scott K. Wilderman President/CEO Career Resources, Inc.
EveryOne Works Benefits Information Workshops One-on-One Consultation Ticket to Work Training Programs Help with Job Searches Adaptive Equipment Learning Disability Screening Self-Service Center
Equipment • ·Computer stations with speech cards • ·Braille embosser (Bridgeport only) • ·CCTV that magnifies copy • ·Laser printers • ·Scanners • ·Wheelchair accessible tables • ·TDD/TTY
Software • Jaws: Screen reader for the blind and vision impaired • Dragon: Voice recognition speech to text technology • Open Book: Text to speech technology using a scanner • Zoom Text: Screen reader and text magnifier for the blind and vision impaired. • WYNN Wizard: Text-to-speech reading and processing tool for those with learning disabilities. • Microsoft Office 2000: Available on large screens. • Adaptive Furniture: Adjustable tables and chairs
People we served – 2002/2005 We have served 1,695 disability customers at the CTWorks center since 7/2002. A New customer is someone’s First time in the center. We had 493 new customers. (29.0%) A returning custom means a person who has been back more than one time. We had 1,202 customers returning to the center.(71.0%) Although not shown in the table, some customers returned as many as seven or more times for additional help and guidance in their quest to get a job.
People we served -2002/2005 We have served 1,695 disability customers at the CTWorks center since July of 2002. shown below are the disability customers served by month. The different colors represent the years -1,2 and 3.
Disability Customers Served During the 34 months the center has been opened we have seen our customer load increased dramatically. From a average monthly customer load of 32, for the first year, to a current average monthly customer load of 50. The increase in customer load comes from returning customers – 210 in all first year to 418 in the 3 year. Will next look at new and returning customers-want they come back for.
People we served -2002/2005 • Services provided were do the 1,695 customers we served since 2002. These are the six services we provided: • Benefit information • Computer workshops • Other workshops • Referred to outside agency • Individual service session • Other services We provided 2,461 services to 1,695 Customers – 1.7 services for a customer.
Customer Demographic - Race Source: 362 customers (78%) out of the 493 new customers giving race datathis report will center upon new clients so we don't overstate the database.
Customer Demographic - Gender Source: 278 customers (56%) out of the 493 new customers giving gender data.
Customer Demographic - Age Source: 337 customers (68%) out of the 493 new customers giving age data
Customer Demographic - Education Source: 282 customers (57%) out of the 493 new customers giving disability data
Customer’s Disability Mental illness is the top disability of our current disability base – 18.1%. The second largest liability is learning disability – 17.7%. The third was deaf – 12.4%. Blind was #4 – 7.4% Source: 282 493 new customers for 2002/2005
Disability Customers Served by City Currently, the center is serving bridgeport customers the most – 65.4%. Source: 390 customers (79%) out of the 493 new customers giving city data