Leading Virtual Teams Getting Connected for Success Prework

1. Leading Virtual Teams Getting Connected for Success Prework Review the following slides to be discussed in the module: Clarifying project roles. These are typical roles on project teams. (Slides 2-3 Project Roles) Establishing team standards. This is an example of getting team agreements to help provide structure. (Slide 4-5 Team agreements and example). A model for managing Sponsor and Stakeholder expectations throughout a project.

2. Project Roles

3. Project Roles

4. Team Contract / “Agreements” What – Behavior standards we feel are critical How we work together For us to achieve our vision we must be this way with each other. Why – Create boundaries Give team members and newcomers minimum behavior standards they can expect of each other Remind group of a standard we must try to maintain to achieve our vision How – One on oneconversation and/or group discussions Group members agree to adopt “I’ve been chatting with all of you and thinking about how we need to ‘be’ together for us to complete this project, and have some fun while we’re doing it … here are some thoughts around that, what do you think?”

5. 3 Key Team Behaviors/Agreements - sample Being candid and loyal to the absent I avoid gossiping (e.g., I don’t bad mouth someone “not in the room” and I encourage others to refrain likewise.) I don’t deliver messages for others and if I have a beef with someone, I talk to them directly. 1 2 3 4 Team before personal: I put the team/organization’s goals before my own. If someone has an idea that’s working better than my own, I offer my time, budget, resources to help them 1 2 3 4 succeed. Transparency: I am completely open in sharing my thinking and information I have at any given moment. If I disagree, I bring it up in the meeting vs. in the hall, and I do it agreeably. I model the behavior of “If I have more information than you, I am obligated to share it. If it seems you have more than 1 2 3 4 me, I am obligated to ask.”

6. Project Management 101 2) Time (schedule) 1) Quality (scope) Manage Expectations! 2) Resources (cost)

7. Project Management 101 1) Quality (scope) 2) Time (schedule) “What do you want done? What’s going to be different at the end? How good does it need to be?” Manage Expectations! 2) Resources (cost)

8. Project Management 101 2) Time (schedule) 1) Quality (scope) “When do you need it by?” “How firm is that?” Manage Expectations! 2) Resources (cost)

9. Project Management 101 2) Time (schedule) 1) Quality (scope) Manage Expectations! “What kind of budget is available?” “Who can I tap into?” “Can temps or other outside resources be used?” 2) Resources (cost)