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Virtual Teams

Virtual Teams. Team 4 Chris Vance. Overview. Benefits Brief History Communication Applications Company Examples Devices. Definition of Virtual Team.

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Virtual Teams

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  1. Virtual Teams Team 4 Chris Vance

  2. Overview • Benefits • Brief History • Communication • Applications • Company Examples • Devices

  3. Definition of Virtual Team “A virtual team is a group of people who work interdependently with a shared purpose across space, time, and organizational boundaries using technology”

  4. Evolution of Virtual Teams • Nomadic Era • Team work • Agricultural Era • Living and working in groups • Industrial Era • Railroads • Postal Service • Information Age • Computers • Other Digital Devices

  5. Benefits of Virtual Teams • Cost Savings • Travel Expenses • Eliminating Office Space • Reduced Product Development Costs • Greater Workforce Diversity • Education Levels • Experience • Improved Customer Service • Customer is #1 • Timeliness • Enhanced Communication Effectiveness • Overcome Time Dimension • Access to Same Information

  6. 50 Foot Rule 50 feet People who work further than 50 feet apart rarely communicate with each other in a typical office setting

  7. Typical Communication Structure CEO Vice President Regional Manager District Manager Territory Manager

  8. Virtual Team Communication Structure CEO Vice President Regional Manager District Manager Territory Manager

  9. Application Examples

  10. Virtual Team V.S. Brain

  11. Preparation and rework of seminars • Efficient preparation and rework contributes to the quality. • Different location participants

  12. Control of external service providers • Co-operation with external service providers. • The advantages of external assignments.

  13. Home office connection • Office = Home !? • Access dates, important files and addresses around the world.

  14. Release-management • Suggestion any time. • All suggestions can be evaluated and prioritized. • All assigned workers update the progress of the respective work package themselves. • All resources can be used purposefully and with a high effectiveness.

  15. Connection of customers and suppliers • Open your Intranet to suppliers or customers? • A platform for the effective cooperation with your customers and suppliers without changing the security standards of your own Intranet.

  16. Virtual Teams in Use Company Examples

  17. Class, from this point forward, your teams will become virtual teams. All communications must be conducted over Blackboard and video conferencing. I will be your supervisor, and each of you may communicate directly with me. You may only meet in person the week before your presentation. Good luck!

  18. LOCATION 1 LOCATION 2

  19. SABRE Virtual Team Account Executives Training Representatives Installation Operations Coordinators Account Management Specialists Customer Service Representatives

  20. Production Cost$4.5 million to $47,000

  21. Technologies for Virtual Teams

  22. Voice & Video On demand video conferencing LAN line or Mobile VoIP Phone #  Internet Address Portable Cost Efficient Technology

  23. Private Networks • VPN • Increased security • User level authentication • Private network per team • Cost-Effective • On demand

  24. PDA & Date Books Camera Phone Integrated Devices Clunky Devices Users have multiple devices to perform many different tasks

  25. Wireless Networks • Online Access • Connecting Multiple Buildings • Wide Coverage

  26. Questions or Comments?

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