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Equal Employment Opportunity Commission

Equal Employment Opportunity Commission. Enforce laws against discrimination in the workplace. 2,100+ employees at 53 field sites and HQ 93,000+ new cases received every year Annual appropriation = about $364 Million IT budget = ranges between 4- 5% ($14-17 M)

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Equal Employment Opportunity Commission

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  1. Equal Employment Opportunity Commission • Enforce laws against discrimination in the workplace. • 2,100+ employees at 53 field sites and HQ • 93,000+ new cases received every year • Annual appropriation = about $364 Million • IT budget = ranges between 4- 5% ($14-17 M) • IT staff = 52 Govt+ 23 contractors at HQ • Field IT staff = Touch support for break/fix • Data center @ DC HQ + LAN @ every field site

  2. Many Problems: • Manual processes • Paper based submission • Overly burdensome • Data not in digital format • No longitudinal data • Not enough time for analysis • Inadequate analytic tools

  3. FederalSector EEO Portal (FedSEP) • Government-to-Government Transaction Portal • Single point of access for over 325 agencies to: • Submit EEO data and access EEO online resources • Obtain EEO reports, documentation and assessments • Submit all Complaint related files for Hearings/Appeals • Key Features: • Single role based registration for all services • Simple self registration

  4. Critical Success Factors Establish partnership among Stakeholders Develop continuous feedback mechanisms Explore potential for Joint Public-Private Initiative Build in self-service features Use video based, self paced training Plan on post production fixes and enhancements Obtain “testimonials” from early adopters.

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