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What are Ethics?. A system of moral principles Right vs wrong Moral duties and obligations so that our behavior at work or home is right, truthful, and just. Ethics in Your Daily Life. Sincerity and honesty - not cheating on a test you did not study for Truthfulness – not lying
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What are Ethics? • A system of moral principles • Right vswrong • Moral duties and obligations so that our behavior at work or home is right, truthful, and just
Ethics in Your Daily Life • Sincerity and honesty - not cheating on a test you did not study for • Truthfulness – not lying • Respect for self and others – following rules • Respect for time – being on time to appointments and meetings • Respect for work – doing your part • Respect for environment – not littering
Good Ethics Shown At Work or School • Regularity and punctuality – being at work and being on time • Confidentiality – keeping private information private • Loyalty – not giving business information to other businesses • Maintain cordial workplace relationships • Willingness to learn and take on new responsibilities
Bad Ethics Shown at Work or School • Irregular attendance and lack punctuality • Rude and impolite • Inadequate knowledge and skill • Waste resources • Disregard rules and regulations • Disrespect for the job • Disloyal
Why are Ethics at School and Work so Important? • Achieve goals and objectives • To be efficient • To use resources appropriately • To maintain discipline • Good environment where all people can enjoy each other’s support
Components Present in Any Work Situation Work– actual task being done Worker–person who does the task (most important component) Work place–place for doing the task, tools and equipment required, and the storage space for them All three components are interrelated and dependent on each other.
Ethical Issues for Retailers • Employees stealing – time, supplies, products and services • Coupon fraud • Environmental issues • Product safety • Sanitation and food storage • Supporting political groups or agendas • Making money vs doing what is right • Taste of a product vs the health of a product • Advertising to children • Proper labeling • Sales techniques not beneficial to customers
Examples of Situations in Retailing Involving Ethics • Video Showing Retail Situations
E-tailers and Ethics • Evolving and changing every day, so new dilemmas come up every day • While there may not be written laws governing every aspect of every internet situation, an ethical person or business will still do the right thing in any situation.
What Influences Ethics? • Religions • Cultures • Group norms • Politics • Prior laws
Are There Specific Answers to Ethical Dilemmas? • Why or why not?
Who Decides the Answers to Ethical Dilemmas? • The culture • The business • The public • The customer • The boss
Help to Determine Answers • Set up a Code of Ethics • clearly stated rules, standards and principles to guide behavior determined by mutual agreement of those involved