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Communication Process. Communication. …..is a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior. The Communication Model. The Communication Model. Sender – the one who transmits and encodes the message.
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Communication …..is a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior
The Communication Model • Sender – the one who transmits and encodes the message
The Communication Model • Message – the Information that is exchanged between communicators • Conveys meaning and feeling
The Communication Model • Receiver – the person who intercepts the message and then decodes or interprets it.
The Communication Model • Feedback – response to the message, can be verbal or nonverbal
The Communication Model • Encoding – putting the message into words, pictures or gestures
The Communication Model • Decoding – interpreting the sender’s message
The Communication Model • Channel – the method, or medium, used to communicate information
The Communication Model • Interference/Noise – anything that disrupts communication There are 3 types of interference or noise. • Physical • Psychological • Semantic
The Communication Model • Interference/Noise can be Internal or External • Interference can happen at any point in the communication process.
The Communication Model • Context – environment where communication takes place • Occasion • People • Task • Place (+/‐) • Time • Relationship between communicators Climate (tone)
Barriers in the Communication Process A barrier is any obstacle that blocks effective communication
Barriers in the Communication Process • There are 5 barriers that affect all of our communications. • Attitudinal • Cultural • Social • Educational • Environmental • Barriers, just like interference/noise, can be internal or external.
Characteristics of a Competent Communicator • Ethical • Integrity • Honesty • Aware of biases • Responsible On time, organized, listens, present for the other • Accessible Available, approachable, receptive, accepting of questions
Types of Communication Intrapersonal Communication Communication within yourself used to think about things, reason, and decide meaning Includes self‐esteem All communication begins at this level
Types of Communication Interpersonal Communication Communication between two people that allows you to engage in relationships After intrapersonal communication, you use this type of communication most often each day
Types of Communication Small Group Communication Formal or informal communication between three or more people
Types of Communication Public Communication One person communicating to many Includes a teacher lecturing to a class, a politician giving a campaign speech, a minister presenting a sermon
Types of Communication Mass Communication Distribution of messages to a large number of people by means of modern technologies Examples of mass media include: *Radio *Magazines *Television *Newspapers *Film *Internet