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CONSULTANTS’ WORKSHOP 30 SEPTEMBER 2009 Vic Padayachy

CONSULTANTS’ WORKSHOP 30 SEPTEMBER 2009 Vic Padayachy. CHANGES AT THE SABS……. 1. CHANGE IN LEADERSHIP SABS CEO - Mrs Bonakele MEHLOMAKULU COMMERCIAL EXECUTIVE - Dr Geoff VISSER

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CONSULTANTS’ WORKSHOP 30 SEPTEMBER 2009 Vic Padayachy

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  1. CONSULTANTS’ WORKSHOP30 SEPTEMBER 2009Vic Padayachy

  2. CHANGES AT THE SABS……. 1.CHANGE IN LEADERSHIP SABS CEO - Mrs Bonakele MEHLOMAKULU COMMERCIAL EXECUTIVE - Dr Geoff VISSER STANDARDS EXECUTIVE - Mrs Vanida LENNON

  3. CHANGES AT THE SABS……. • BUSINESS PROCESS RE-ENGINEERING - Improvement of internal processes - Minimized or reduced duplication - Improved productivity - Improved turnaround times - More customer focused

  4. CHANGES AT THE SABS……. 3. PROCESS APPROACH TO AUDITING - Successfully implemented a Process approach to Auditing - Moved away from auditing against a check list - Auditing to ensure that bottom line is achieved

  5. CHANGES AT THE SABS……. 4. COMMERCIAL SALES AND CUSTOMER RELATIONS DEPARTMENT - Dedicated Sales Manager per Industry Sector - Dedicated Sales Manager per Regional Office - Approved Pricing policy - Improve relationships with all stakeholders including Consultants

  6. SABS MOTTO…. SABS YOUR BUSINESS. YOUR PARTNER. Providing a one stop shop for customers: a) Training b) Certification c) Testing d) List of consultants for ISO implementation e) Government, Africa and International

  7. COMMON GOALS……. COMMON GOAL FOR SABS COMMERCIAL AND CONSULTANTS - TO SERVE THE BEST INTEREST OF THE CLIENT - SABS wants to recommend the best consultants - Consultants want to use the best Certification Body

  8. The Way Forward……. • Continuously foster relationships between SABS and the Consultants nationally. • We would like to encourage Consultants to continuously talk to us about how we can improve our services. • We would like to attempt to hold Calibration workshops with “our” consultants on a more regular basis. • Increase the opportunities to network.

  9. CONCLUSION “RAISING THE AFRICAN STANDARD TOGETHER ” YOUR BUSINESS. YOUR PARTNER • “THANK YOU”

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