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A Fast Pace to the Cloud: Transforming IT in Just Six Months

Join us for a presentation by Adam LeFaive, Mark Allen, and Monica Reynolds as they share the journey of San Joaquin Valley College (SJVC) to the Azure platform. Learn about their migration process, common pitfalls to avoid, and the key successes they achieved with efficiency, agility, and insight. Discover three ideas for continuous improvement and find resources to help you move forward.

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A Fast Pace to the Cloud: Transforming IT in Just Six Months

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  1. A Fast Pace to the Cloud: Transforming IT in Just Six Months PRESENTED BY: Adam LeFaive Mark Allen Monica Reynolds

  2. Agenda About SJVC and Adam LeFaive What drove SJVC to the Azure platform The journey to the cloud begins: first steps What did SJVC migrate to Azure Common pitfalls and tips to avoid them SJVC key Azure successes: Efficiency, Agility, and Insight 3 ideas for continuous improvement Resources for moving forward

  3. Agenda About SJVC and Adam LeFaive About SJVC and Adam LeFaive What drove SJVC to the Azure platform The journey to the cloud begins: first steps What did SJVC migrate to Azure Common pitfalls and tips to avoid them SJVC key Azure successes: Efficiency, Agility, and Insight 3 ideas for continuous improvement Resources for moving forward

  4. About San Joaquin Valley College 15 California CampusesFrom San Diego to Rancho Cordova 1 Online Division 20+ programs in Career / Technical Focus Certificate, Associate’s Degrees and a Baccalaureate Program 4,500 students and 900 faculty/staff

  5. Information services at SJVC About the team Responsible for all applications, their environment, configuration, and maintenance Business Analytics on application data End user support for faculty, students, and staff (Help Desk) Lean operation at 2 DBAs, 1 Systems Engineer, 2 Network Engineers, and 3 Help Desk support engineers About me Director of Information Management 12+ years at SJVC 10+ years in IT BA In Physics M.S. in IT, April 2019 Formerly a Database Administrator (MS SQL Server) and a SharePoint Administrator

  6. Agenda About SJVC and Adam LeFaive About SJVC and Adam LeFaive What drove SJVC to the Azure platform What drove SJVC to the Azure platform The journey to the cloud begins: first steps What did SJVC migrate to Azure Common pitfalls and tips to avoid them SJVC key Azure successes: Efficiency, Agility, and Insight 3 ideas for continuous improvement Resources for moving forward

  7. The Business Environment Necessitates Innovation Need to align complexity with staffing Highest level of technological complexity to date IT staffing levels reduced to accommodate customer plateau Need to align infrastructure management requirements to available resources Introduction of Hypervisors Tech complexity Customer Growth IT Staff Where we want to be Where we were

  8. The Business Environment Necessitates Innovation Need to align complexity with staffing To realign available resources to environment need we can Introduction of Hypervisors Increase staff Increase workload Decrease complexity Increase efficiency Tech complexity Customer Growth IT Staff

  9. The Business Environment Necessitates Innovation Without re-alignment, SJVC IT is at risk of providing reduced levels of service SJVC chose to implement the Azure platform because it reduced infrastructure complexity and increased efficiency. Reduced staff time administrating infrastructure fundamentals Reduced staff time provisioning new infrastructure

  10. Decreasing complexity SJVC staffing skillset requirements for a SQL database MS SQL Server Windows Server Database Virtual Machine Hypervisor SAN Blade Server

  11. Decreasing complexity SJVC staffing skillset requirements for a SQL database to MS SQL Server Windows Server Database Virtual Machine Hypervisor SAN Blade Server Microsoft Azure Database

  12. Decreasing complexity SJVC staffing skillset requirements for mail account to Mail Account Exchange Windows Server Virtual Machine Hypervisor SAN Blade Server Mail Account O365 Exchange Online

  13. Agenda About SJVC and Adam LeFaive About SJVC and Adam LeFaive What drove SJVC to the Azure platform What drove SJVC to the Azure platform The journey to the cloud begins: first steps The journey to the cloud begins: first steps What did SJVC migrate to Azure Common pitfalls and tips to avoid them SJVC key Azure successes: Efficiency, Agility, and Insight 3 ideas for continuous improvement Resources for moving forward

  14. Why Microsoft Azure? Familiarity with Microsoft offerings Confidence in Microsoft offerings Confidence in internal skillsets on Microsoft products Azure made it easy (no really, log in and try)

  15. The FastTrack Program Direct assistance from Microsoft and partner experts. FastTrack for Azure engineers work side by side with partners to guide you from setup, configuration, and development to production of Azure solutions. Provides foundational common vocabulary It’s free! Tailored to your environment FastTrack let SJVC steer the conversation to areas that applied to our business need You can never have enough contacts at Microsoft

  16. The FastTrack Program A typical FastTrack for Azure engagement includes: Periodic check-ins to ensure deployment is on track and to remove blockers Review and validate onboarding requirements Help plan and set up Azure platform with the fundamentals Assess architectural needs Provide tools, resources and guidance to help build, deploy and manage Azure solutions that are highly available, scalable and resilient

  17. Azure training for executives Financial / Cost Reporting How to monitor expenditures by Resource Group Assess financial impact of specific technologies or projects Subscription Management How to setup IT expenses by chart of accounts How to setup permissions and roles for the department One-on-one training for executives This was scheduled as an Onboarding meeting

  18. Agenda About SJVC and Adam LeFaive About SJVC and Adam LeFaive What drove SJVC to the Azure platform The journey to the cloud begins: first steps The journey to the cloud begins: first steps What did SJVC migrate to Azure What did SJVC migrate to Azure Common pitfalls and tips to avoid them SJVC key Azure successes: Efficiency, Agility, and Insight 3 ideas for continuous improvement Resources for moving forward

  19. Migrated Infrastructure Learning Management System 4 Web Front Ends 1 SQL Server 1 File Server 1 API Server Firewall Load Balancer Domain Controllers Master domain controllers were moved to Azure Line of business applications Timecard software Performance review software (In all cases both WFE and SQL backends were migrated) Active Directory Integration Azure Active Directory integration is a must AD Connect Federation Services SQL Servers 2 SQL Servers (of 5 total)

  20. Beyond the lift & shift Advanced features implemented by SJVC Multiple server-less SQL instances They back up themselves! Azure functions On premise to third party data communications CRM communication bus

  21. Beyond the lift & shift Advanced features implemented by SJVC Serverless analysis services Azure Data Catalog Truly implementable documentation Recovery Services Vault (database and VM backup)

  22. Agenda About SJVC and Adam LeFaive About SJVC and Adam LeFaive What drove SJVC to the Azure platform The journey to the cloud begins: first steps What did SJVC migrate to Azure What did SJVC migrate to Azure Common pitfalls and tips to avoid them Common pitfalls and tips to avoid them SJVC key Azure successes: Efficiency, Agility, and Insight 3 ideas for continuous improvement Resources for moving forward

  23. Common Pitfalls Following best practices Best practices can be difficult to enforce across varied roles and responsibilities New technologies increase the likelihood best practices will be missed Azure policies (beta) can assist in surfacing workloads that are missing critical aspects as determined by your department Administrator push back Permissions can and should be highly segmented in Azure Some administrators, accustomed to having unlimited access, will take time (and some consoling) to adjust Monetary commitment It is easy for your department to spend money in Azure Turning on / provisioning is simple and levels of service are abundant Have a procedure in place to discuss with your team best practices on provisioning workloads

  24. Agenda About SJVC and Adam LeFaive About SJVC and Adam LeFaive What drove SJVC to the Azure platform The journey to the cloud begins: first steps What did SJVC migrate to Azure Common pitfalls and tips to avoid them Common pitfalls and tips to avoid them SJVC key Azure successes: Efficiency, Agility, and Insight SJVC key Azure successes: Efficiency, Agility, and Insight 3 ideas for continuous improvement Resources for moving forward

  25. Key SJVC Azure Successes Efficiency Agility Insight

  26. Key SJVC Azure Successes Efficiency Agility Insight Efficiency

  27. Efficiencies Permissions Fine grained permission and roles by Resource Group Easily identifiable Access Control Lists Customizable roles to fit your organization’s IT structure

  28. Efficiencies Actionable Recommendations Concise summary lists of actionable steps including information on corrective actions to take

  29. Key SJVC Azure Successes Efficiency Agility Agility Insight Efficiency

  30. Agility Agility is a trait appreciated most during

  31. SJVC’s Domain Rename January 2017 SJVC renames our Active Directory domain name from sjvc.net to sjvc.edu Environment contains our Exchange 2010 server which hosts the entire school’s email Microsoft documentation states, this is not a supportable migration path

  32. SJVC’s Domain Rename Enable O365 for the enterprise and provision all users an account Migrate 1,000 on-premise mailboxes to the O365 cloud Accomplish the migration in just 1 week

  33. SJVC’s Domain Rename 5 top tier virtual machines provisioned 5 ultra I/O storage accounts provisioned Migration I/O ran $155 per day Staff monitored 24 hours a day Mission accomplished

  34. SJVC’s Domain Rename Agility to provision environments outside the scope of your normal business needs granting you access to assets previously unavailable to you Temporary Extreme Horsepower New services normally outside your scope New technologies normally out of reach

  35. Key SJVC Azure Successes Insight Efficiency Agility Agility Insight

  36. Insights • Network traffic monitoring • Specific financial information that is actionable • SQL Server Query monitoring Enhances all areas of IT operations • Active directory activity • Specific remediation task lists that are actionable • Administratoractivity

  37. Insights 1 Full FTE of Security & Compliance Reporting Administrative compliance Necessary patches Vulnerability reporting Security Center Security recommendations Advanced security features Azure AD Reports Proactive Alerts

  38. Insights 1 Full FTE of Security & Compliance Reporting Administrative compliance Necessary patches Vulnerability reporting Security Center Security recommendations Advanced security features Azure AD Reports Proactive Alerts

  39. Insights What is being attacked What is the frequency of attack What accounts are being targeted What is a recommended path to remediation Run playbook (workflow) Zero configuration

  40. Insights Active Directory Security Proactive email alerts Notifications to your inbox of suspicious end user activity

  41. Insights Active Directory Security Actionable Remediation Lists Specific events that require attention easily located

  42. Insights Active Directory Security Issues Require Action by an Administrator Resolve or Dismiss

  43. Insights Active Directory Security Active Directory Service Levels Free – shown here! Basic Premium P1 Premium P2

  44. Insights Precise Financial Reporting Cease generic IT department costs Power Space/cage leases Hardware maintenance Hypervisor licensing Report costs by consumer By department By application By project

  45. Agenda About SJVC and Adam LeFaive About SJVC and Adam LeFaive What drove SJVC to the Azure platform The journey to the cloud begins: first steps What did SJVC migrate to Azure Common pitfalls and tips to avoid them SJVC key Azure successes: Efficiency, Agility, and Insight SJVC key Azure successes: Efficiency, Agility, and Insight 3 ideas for continuous improvement 3 ideas for continuous improvement Resources for moving forward

  46. Monthly Azure Security Meeting Review security recommendations on scheduled basis Choose top 3 monthly to remediate Track progress with project management or ticketing system Expect remediation of those 3 prior to your next meeting

  47. Monthly O365 Security Meeting Review Secure Score recommendations on scheduled basis Choose top 3 monthly to remediate Track progress with project management or ticketing system Expect remediation of those 3 prior to your next meeting

  48. Monthly Financial Improvement Review Review Azure spend data monthly Export data to Excel for row level ( by resource by day ) information Review top 3 most expensive by day workloads Assign downgrade of resources to appropriate level to administrator or dismiss item and continue analysis

  49. Agenda About SJVC and Adam LeFaive About SJVC and Adam LeFaive What drove SJVC to the Azure platform The journey to the cloud begins: first steps What did SJVC migrate to Azure Common pitfalls and tips to avoid them SJVC key Azure successes: Efficiency, Agility, and Insight 3 ideas for continuous improvement 3 ideas for continuous improvement Resources for moving forward Resources for moving forward

  50. Microsoft FastTrack for Azure See Mark Allen Account team services Connected SJVC with initial Azure Onboarding Assisted with Azure licensing Connected SJVC with FastTrack for Azure Monthly check-ins with SJVC to ensure success Account team Matt Macniak Account Executive Mark Allen Account Technology Strategist Mark.Allen@microsoft.com Monica Reynolds Principal Solution Specialist moreynol@Microsoft.com

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