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Reaching The Consumer Market. Presented by Barry Sher, VP Business Development IVR Technologies, Inc. Taking advantage of next-generation services to attract new subscribers and retain existing ones. The Voice of the Next-Generation Network. The Market.
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Reaching The Consumer Market Presented by Barry Sher, VP Business Development IVR Technologies, Inc. Taking advantage of next-generation services to attract new subscribers and retain existing ones The Voice of the Next-Generation Network
The Market “Wholesale VoIP origination and termination revenues will experience a 30% compound annual growth rate (CAGR) through 2010. Local wholesale VoIP is the fastest growing segment and will account for 27% of wholesale revenues by 2010, up from 7% in 2006.” Source: In-Stat Research
The Market “Global telecom services revenue reached US $1.4 trillion in 2005, representing an 8.2% increase over 2004. Up to 2010, growth is expected to experience a five-year compound annual growth rate (CAGR) of 3.6%.Revenues are expected to increase by US $275 billion to reach almost US $1.7 trillion.” Source: MarketResearch.com
The Market “An estimated 1,079 billion minutes of VoIP traffic was carried by service providers worldwide in 2006.” Source: Locus
How Do We Reach The Consumer Today? • Through multiple providers and non-differentiated/fragmented services • Price • Legacy interfaces and devices • Closed networks • Static and non-personalized portals
How Do We Do A Better Job Of Reaching The Consumer Tomorrow? • Cost Savings and Efficiency • Support • Simplicity • Control and Flexibility • Freedom and Empowerment • Personalization
What Are The Revenue Opportunities? • Internationalization of Services • Integrated Communications • IP Based Conferencing • Video • Fax Over IP • Presence • Convergence
How Do You Capture Market Share? • Invest in the Right Technology • Deploy Innovative Bundled Services • Manage Your Network • Manage Your Revenue and Costs • Treat Your Customers Like Customers
Summary • Capitalize on the Benefits of Broadband Connectivity and Voice/Video over IP • Augment Declining Revenues with New Applications and Services • Eschew Walled Gardens for Open Networks • Leverage Existing Infrastructure and make Judicious Investments in Next-Generation Technology • Embrace, Respect and Cherish Your Customers
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