Water Quality Management Assisting Local Government by Leveraging Existing Good Practise

1. Water Quality Management Assisting Local Government by Leveraging Existing Good Practise Thabisa Manxodidi Grant Mackintosh

2. Main Objectives • Current Situation & Challenges • Examples of co-operative governance in water sector: Free State • Examples of supportive tools for use by Local Government via Sector Initiatives • Lets think Innovatively – Open Source Tools

3. Importance of Water Quality Management • Drinking-water & sanitation  significant impact on community health • WHO considers DW as biggest impact on Primary Health • Water Quality is Cost-effective Indicator of Local Government Water Services • Guides Effective Assistance to Local Government: • Capacity Development • Infrastructure Development • Operations and Management

4. Governance Overview… • Local Government • WSA (municipality)  local regulator of water services • Sets local policies, promulgates by-laws, plans service provision (WSDP’s), sets tariffs, etc • Provincial Government • Oversee and support Local Government • Municipal planning, water and sanitation services,etc • National Government (DWAF) • Sector Leader • Overall national regulator

5. Water Services Business (Fred van Zyl, DWAF) Consumers Water Resource Reticulation Domestic Groundwater Bulk supply infrastructure Industrial Sanitation Services Surface water Treatment Discharge Water, sewerage and effluent infrastructure

6. WSA Self Assessment on Drinking Water Quality: 2006

7. WSA re Waste Water Management… • 2005 South Africa representative survey of WWTPs found: • 30% require immediate intervention to avoid crisis situations such as an outbreak of waterborne disease • 66% require short to medium term intervention • 2005 Free State Survey of Waste Stabilisation Ponds found that 24 out of 47 (51%) were failing and discharging to the environment

8. Animals dying at WWW Pond near dwellings & children swimming Lining peeling off

9. “Legs of the Service Table” Effective & Sustainable Water Quality Management System Legislation, Policy, Regulations Human Resources Monitoring, Labs, Logistics Infrastructure Water Resource Management

10. Automated transmission of Information Acquisition dataset to national regulator Governance interactions Governance interactions WSA Water Quality Management Information System Test results captured (Sound Practice & Training) Problems reported Community Perspective Can I drink the water in my area? What is being done about my complaint? Management Perspective Tracking Service Quality & Response versus Spending Technical Perspective Optimizing technical performance Top Management / Councilors’ Role (Assuring Quality & enabling budget) Community Role (Feedback on Service Delivery Quality) Technical Management Role (Service Delivery) Governance interactions

11. Free State Water Quality Management Collaboration = Success

12. Free State WQM Case Study… • Department of Local Government and Housing: Free State • Carries out monthly consultative audit • Communicates findings to Local Gov, Prov Gov, DWAF • Consultative Audit • Monitor DW quality & treated WW discharge quality • Carry out Risk Profiles of DW and WW works • Identify and address problems and solutions • Outcomes used to Direct Support to Local Government, eg • Short term Crisis Interventions • Infrastructure improvement, O&M, asset management • Capacity building of municipal staff • Outcomes used to Monitor Progress in addressing Challenges • WQM shared throughout Sector via eWQMS system

13. Auto- email: Failures

14. Monthly Auto Reports: Province & WSA

17. The existing situation The desired situation The Problem Free StateSupportive Intervention Approach • Site Specific Crisis Intervention Action Plan • Provision of Essential Test Equipment • Plant Optimisation and Operator Training • Water Quality, Hygiene and Sanitation Awareness • Management, senior technical staff, councilors

18. Tokologo LM…

19. Tokologo LM…

20. Free State Bacteriological DWQ… Well within SABS 241 < 4% failure - Excellent by national standards

21. Sector Developed Tools for Assisting Local Government …

22. Roll out of eWQMS to all WSAs…

23. Cederberg LM…

24. Supported by DBSA’s LG NET… • eWQMS accessible via DBSA’s LGNET • LGNET already available at 220 LM’s • Gap Analysis to ensure adequate WQ connectivity

25. Water Research Commission Risk Management Tools… • Located on WSA’s eWQMS system • By Which: • “self-management” by WSAs • Guides provincial and National support • In Brief: • Simple, Robust, Reliable • Can be completed by range of people withsame outcome • Identifies & assesses Key Areas of Risk • Allows for comparative assessments • Guides Proactive & Supportive Intervention

26. Example: Design Scoring…

27. Example: Maintenance Scoring…

28. Regional Drinking Water Overview

29. Open Source: eWQMS • Open Source approach is powerful new way of generating knowledge and economic value • Mark Shuttleworth & Presidents Office note this an area of strategic opportunity for South Africa • Available at little or no cost (eg WSA’s eWQMS) • Used in SA by inter alia Treasury, SARS, Dept of Agriculture • CSIR's Meraka Institute using OSS to take computing to the community , eg Soweto and Limpopo • Also used by Peru, France, Mexico, Brazil, People’s Republic of China, Scandinavian countries, USA, NASA and US Navy, Pakistan, Australia, India, Cambodia, Thailand, Argentina, UK Government and European Union

30. In Conclusion • Need exists for “one view” that adequately conveys overall status of Water Systems to different stakeholders • Roll out of eWQMS to all WSAs will help considerably • Supportive Simple, Robust, Reliable Tools can guide Provincial Sector and WSAs to address Gaps • “Bottom up” & Consultative development of WSA oriented tools helps ensure success thereof • Best Practice examples exist to guide • Open Source approach provides great opportunity for sector collaboration

31. THANK YOU! ANY QUESTIONS!! Thabisa Manxodidi/Grant Mackintosh thabisam@emanti.co.za, grantm@emanti.co.za